Registered Nurse Clinical Manager
Work Schedule & Location
- Full-time/40 hours
- On-site at West Allis, WI branch location (not remote or work-from-home)
About the Role
As a Clinical Manager at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles.
Responsibilities
- Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office.
- Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards.
- Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support.
- Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes.
- Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff.
- Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data.
- Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement.
- Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development.
- Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence.
- Perform additional tasks to support clinical operations and organizational goals.
Qualifications & Requirements
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- Proof of current CPR.
- Valid driver's license, auto insurance, and reliable transportation.
- Two years as a Registered Nurse with at least one year of management experience in a home care, hospice, or equivalent environment.
- Home health experience is required.
- Management and people leadership experience, required.
- OASIS experience, required.
- Homecare Homebase (HCHB) experience, preferred.
- CMS PDGM billing knowledge or experience, preferred.
Additional Details
- Normal Hours of Operation: M-F / 8a-5p (CT)
- On-Call: Required
- Branch Size: 156 Census (4.5 STAR rating)
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected, you will be required to be screened for TB.
- This role is part of Humana's driver safety program and requires a valid state driver's license and personal vehicle liability insurance (minimum limits: $25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 for property damage, or whichever is higher).
Pay
- $77,200 - $106,200 per year (starting base pay for full-time/40 hours; actual pay varies based on job-related skills, knowledge, experience, education, certifications, and geographic location).
- Eligible for an annual incentive bonus with pay-outs both quarterly and annually.
Benefits
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term and long-term disability
- Life insurance and many other opportunities
About CenterWell Home Health
CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover, and regain their independence so they can live healthier and happier lives.
About CenterWell
CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive, and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare, and a leading integrated home delivery, specialty, hospice, and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional, and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM).