Registered Nurse (Case Management)

About the role

The Registered Nurse (Case Management) position is within the Nursing - Acute Care service at the Providence VA Healthcare system in Providence, Rhode Island. It is a permanent, full‑time role (40 hours per week). This is a LIUNA Bargaining Unit position.

Responsibilities

• Provides patient management, care coordination, and discharge/disposition planning for inpatient and outpatient settings.
• Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs, including acute, chronic, multiple, complex, catastrophic, or life‑threatening illnesses, combat stress, residuals of traumatic brain injury, community adjustment, addictions, and other health problems.
• Coordinates care with multiple providers across all levels and sites of care.
• Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers through participation in interdisciplinary patient care management practice.
• Evaluates care and outcomes to ensure timely and appropriate provision of services.
• Establishes a therapeutic relationship allowing the patient to attain, maintain, or regain optimal function through assessment and treatment.
• Engages patients, families, and other caregivers to incorporate knowledge, values, and beliefs into care planning without judgement or discrimination.
• Performs other duties as assigned.

Requirements

• Proficiency in basic written and spoken English (38 U.S.C. 7403(f)).
• Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by ACEN or CCNE; or equivalent foreign nursing education with current full active unrestricted registration and, if higher than associate degree, formal degree equivalency validation (e.g., ICD).
• Current full active unrestricted registration as a graduate professional nurse in a U.S. state, territory, commonwealth, or District of Columbia.
• Graduate Nurse Technician (GNT) exception: candidates meeting education requirements but lacking licensure may be appointed temporarily while pursuing licensure (up to 2 years).

Qualifications

• Preferred: Minimum 3‑5 years of recent direct clinical experience in med/surg or acute/critical care settings.
• Preferred: Minimum 1‑3 years of recent experience in Case Management and/or Utilization Management.
• Experience using InterQual standards.
• Familiarity with insurance requirements, regulations, payer authorization, and observation vs. inpatient status.
• Experience coordinating post‑acute care.
• Experience participating in interdisciplinary care.
• BSN preferred.
• Certified Case Manager (CCM) preferred.
• Excellent communication, interpersonal, and collaboration skills.

Benefits

• Paid Time Off: 50 days