Registered Nurse

About the role

The Registered Nurse (RN) at Fenway Health provides compassionate, evidence-based, and efficient care to individuals, families, communities, and patient populations. The RN's care delivery aligns with the Massachusetts Board of Registration in Nursing, the ANA Scope and Standards of Practice, and the ANA Code of Ethics.

Responsibilities

• Collaborates with the patient’s provider, specialist providers, and other members of the care team to improve patient outcomes through a patient-centered care plan incorporating patient engagement and education to promote health and prevent injury, illness, and disease exacerbation.
• Provides competent, compassionate nursing care based on the nursing process, clinical reasoning, objective scientific principles, and the patient’s subjective experiences.
• Conducts virtual, telephonic, or in-person nurse assessment and triage to assess the severity of the patient’s health concerns using approved protocols and resources to advise appropriately.
• Implements the patient-centered plan of care, evaluates outcomes, and regularly communicates the plan of care, patient status, and progress toward goals with the provider, patient, and other care team members.
• Influences appropriate utilization of healthcare resources by helping to coordinate patient care, encouraging patient involvement in disease management and wellness programs, and conducting follow-up care for acute care or psychiatric admissions, emergency department visits, specialist visits, and sub-acute / rehabilitation care stays.
• Coordinates preventative services for the defined population including, but not limited to, education, preventative medications, vaccinations, testing, and referrals.
• Documents patient information accurately and in a timely manner in the EHR.
• Speaks up immediately about concerns regarding assigned responsibilities and available resources.
• Promotes a compassionate and therapeutic environment that is responsive to the unique patient and caregivers and extends to members of the care team.
• Assures a sensitivity to recognize, appreciate, and incorporate individual differences and preferences in the provision of culturally competent care for the patient and with the care team.
• Participates in daily operational activities necessary for a safe patient and team environment.
• Identifies complexities within the healthcare system, and Fenway Health, and participates in resolving barriers to effective, efficient, and fiscally responsible care delivery.
• Participates in planning, implementing, and monitoring nursing goals and objectives consistent with the Fenway Health Strategic Plan.
• Demonstrates the ability to work independently and as an effective healthcare team member.
• Evaluates own knowledge, as well as nursing peers, and nursing practice in relation to professional practice standards and evidence-based knowledge in consultation with peers and colleagues.
• Attends meetings and participates in committee functions and activities as nominated or assigned.
• Adheres to organizational and departmental policies and procedures in collaboration with other departments and in accordance with state, federal, and organizational guidelines.
• Demonstrates initiative and commitment to continuously improve services and processes that positively impact patient care and organizational goals.
• Exhibits a positive attitude with patients and establishes professional and respectful relationships with the internal and external healthcare team members, agencies, and healthcare facilities.
• Demonstrates initiative and commitment to continuously improve services and processes that positively impact quality and utilization of care, patient experience, and staff job satisfaction.

Qualifications

• Education: Associate degree in nursing
• Current Massachusetts Registered Nurse (RN) license degree required.
• Current CPR certification required
• Experience: Two (2) years of experience in ambulatory, hospital, or public health nursing
• Preferred Qualification: Bachelor’s degree level or higher in nursing
• Board Certification (ACRN, AMB-BC, etc)

Skills

• Excellent written, verbal and listening community abilities
• Effective interpersonal and communication skills
• Ability to manage conflict, stress and multiple simultaneous work demands in an effective and professional manner
• Ability to work with patients/families of all ages and in a variety of settings, including office, facility and patients’ homes, presenting diverse physical conditions and social/cultural environments
• Computer literacy, including by not limited to, data entry, retrieval and report generation
• Ability to work with individuals from a wide range of backgrounds, perspectives, and life experiences

Benefits

• Generous paid time off including 3+ weeks of vacation, 4 personal days, 9 sick days, and 11 paid holidays per year
• Comprehensive and low-cost health and dental (Dental 100% employer contribution) insurance through Blue Cross Blue Shield.
• Licence fee reimbursement
• Employee wellness program

Pay

Commensurate with experience

Schedule

Based on clinic needs and may include covering evening and Saturday clinics on a rotating basis.