Registered Client Service Associate (Atlanta, GA)

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

About the role

The Registered Client Service Associate (RCSA) supports Financial Advisors in sales, marketing, and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skills, the ability to operate independently, and collaboration within a small team. The RCSA assists with a variety of daily tasks to help the team grow their business, run smoothly, and meet service excellence standards.

Responsibilities

• Learn and adapt to service the needs of various accounts to answer day-to-day questions from clients and advisors
• Quickly develop knowledge of a variety of forms and account procedures to assist clients
• Learn to utilize research and technical support tools
• Produce quality analytical reports using various software programs
• Act with integrity and respect in all situations
• Cultivate and grow existing client relationships
• Assist with marketing efforts
• Prioritize daily work, track progress of projects and deadlines, answer phones, take messages, and schedule appointments
• Prepare and process paperwork to open and service accounts

Requirements

• FINRA Registrations: Series 7 and 63/65 (or 66) required
• A basic understanding of financial instruments and brokerage/insurance products
• 5+ years’ experience working as a sales assistant/CSA
• High degree of proficiency with technology, including MS Office products (Word, Excel, PowerPoint, and Outlook), and the ability to learn DocuSign and internal software programs
• Team player with an energetic, positive disposition seeking growth and opportunity to expand the role
• Ability to maintain the highest level of confidentiality
• Able to interface and articulate well with all levels of employees, management, and clients in a highly professional, timely, and friendly manner
• Able to prioritize and meet designated deadlines and work effectively in a pressurized environment under time constraints
• Demonstrate the ability to handle multiple tasks to completion with little or no supervision