Registered Client Service Associate

About the Role

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Responsibilities

• Assist one or more Financial Advisor(s) with the opening and maintenance of client accounts and records.
• Perform administrative support duties including word processing, preparing mailings, filing, answering the phone, obtaining approvals for Financial Advisor communications and advertisements.
• Provide overall customer service support to clients.
• Enter trades as directed by the Financial Advisor(s).
• Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.
• Work with Financial Advisor(s) and clients to obtain required documents based on account type.
• Organize and assist in maintaining complete client account and trade‑related records for Financial Advisor(s) and certain required files for the branch office.
• Perform operational or administrative functions for client‑related requests (e.g., check requests, wiring funds, address changes, dividend information).
• Upon request, provide quotes and other account‑related information to assist clients (non‑registered associates may not volunteer quote or stock information).
• Provide reports and other information to Financial Advisor(s) as requested.
• Identify situations that need to be brought to the attention of the Financial Advisor(s) or escalated to the Branch Manager, including suspicious client and/or employee activity or behavior.
• Perform various administrative duties (typing, filing, answering phones, mailing documents/letters) and other duties