Registered Client Associate / Client Associate

About the role

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors, and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client-first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence in a fast-paced, professional, and collaborative environment.

At RBC Wealth Management, your career progression matters to us. We offer training, development, and learning resources so you continue to grow your career in a way that matters to you.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires, and ACH’s in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.

Requirements

• Bachelor’s degree or job-related experience
• Strong soft skills including verbal and written communication, people, organizational, and client service skills
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
• Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire
• Ability to adapt to a rapidly changing business and technology environment

Nice-to-have

• Current FINRA registrations
• Financial services experience

Benefits

• A comprehensive Total Rewards Program including competitive compensation and flexible benefits, such as:
  • 401(k) program with company-matching contributions
  • Health, dental, vision, life, and disability insurance
  • Paid-time off
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to build close relationships with clients

Pay

The expected salary range for this position is $45,000 - $70,000, depending on your experience, skills, and registration status, market conditions, and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program, which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Additional Information

Location: 500 Exchange Street, Providence, United States of America

Work hours/week: 40

Employment Type: Full time