Regional Transportation Operations Program Manager

About the role

This role is for a Regional Transportation Operations Program Manager to join our team for the Florida Turnpike Enterprise program.

Responsibilities

• Translate enterprise and Turnpike initiatives into clear, enforceable expectations for construction projects.
• Drive consistent implementation across the region; identify and close gaps between intent and execution.
• Standardize how construction supports system performance.
• Integrate construction activities with maintenance, traffic operations, incident management, and asset performance through the Operations Center.
• Ensure construction is planned and executed within the full operational context of the network.
• Enforce adherence to Operations Center coordination protocols and approval processes.
• Identify and mitigate risks created by the interaction of construction with live traffic and concurrent operations.
• Prioritize network performance and customer impact over isolated project considerations.
• Resolve conflicts that span multiple projects, functions, or stakeholders.
• Define, refine, and implement construction-related operational KPIs.
• Establish processes to consistently capture, validate, and report performance data.
• Monitor trends across projects and corridors; identify systemic issues and enforce corrective actions.
• Ensure KPIs drive real operational decisions and behavioral change, not just reporting.
• Deliver concise, decision-ready recommendations framed around system impacts, tradeoffs, and risk.
• Support Operations Center leadership with clear options and consequences.
• Escalate issues early when project-level resolution is insufficient.
• Align construction operations with incident response, emergency management, and planned events.
• Direct or coordinate adjustments to construction activities to support system recovery.
• Institutionalize lessons learned into standards and future planning.
• Set and enforce expectations with FDOT, contractors, CEI firms, and internal teams regarding operational performance.
• Drive a shift toward operationally aware, customer-focused construction delivery.
• Maintain a consistent and predictable operating environment across projects.

Requirements

• Professional Engineer License
• Bachelor's degree in related field
• 10 years related experience
• A minimum of 5 years of project management experience
• Familiar with Microsoft Office, estimating and scheduling software, project management software
• The ability to interact with various design teams, have excellent organizational, project management and communication (both written and verbal) skills
• An attitude and commitment to being an active participant of our employee-owned culture is a must

Qualifications

• Master's degree in Business Administration (MBA)
• PMP certification