Regional Training and Operations Technician - Water Technologies
About the company
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.
About the role
This position is responsible for operating multiple Veolia contracted client water and wastewater facilities. The primary purpose is to cover vacations and absences at existing facilities, assist in the training and development of local operations teams, and serve in a support role at new account start-ups. The role involves assisting with the overall operation and maintenance of accounts in the designated region, and developing training resources for general water and wastewater industry knowledge as well as site-specific treatment training for all technicians in the region.
Operational responsibilities
- Maintain complete operational coverage of Veolia-operated facilities in the designated region as vacations and unplanned absences arise
- Provide coverage on both day shifts and night shifts as absences arise, requiring significant schedule flexibility
- Assist in the operational development of all local technicians within the designated region
- Ensure industry standards and best practices are in use at all Veolia-operated facilities in the designated region
- Support new account start-up projects as they arise
- Provide knowledgeable support to local technicians to assist in troubleshooting process issues
- Operate and control electric motors, pumps, and valves to regulate the flow of water into the wastewater treatment plant
- Collect and test wastewater samples to determine concentration levels and impurities at the designated testing frequency
- Maintain accurate record keeping of client data such as residual content of chemicals, water turbidity, and water pressure
- Comply with all Veolia and client safety parameters/programs
- Analyze lab data to uncover potential treatment issues and implement process changes to prevent non-compliance
- Compile data for the Environmental Protection Agency or state regulatory body as required
- Coordinate with other operators throughout multiple facilities to maintain the plant's wastewater treatment equipment
- Consult with management in the operations of their wastewater plant to determine the best treatment
- Independently schedule workload
- Participate in team meetings and discussions; collaborate with team members on a regular basis
Maintenance responsibilities
- Coordinate third-party maintenance support for all maintenance projects outside Veolia's scope of work
- Complete all preventative maintenance defined by Veolia and client management at the designated frequency
- Complete or assist in the completion of all minor and intermediate maintenance projects to ensure the wastewater treatment facility remains operating effectively and efficiently
- Manage inventories including lab supplies, consumable items, and equipment parts
Supervisory responsibilities
- Willingness and availability to work with fellow operators on off-shifts when problems arise or assistance is needed
- 24/7 availability to wastewater operators and client management
- Communicate frequently with the Veolia Account Manager regarding the operation of the wastewater plant
- Provide supervision and leadership to team members by exemplifying hard work, attention to detail, fair treatment, and taking responsibility for results
- Provide direction on the daily operation and maintenance of the wastewater plant to ensure compliance
- Provide training and/or facilitate training of operators for all facets of the operation/management of multiple wastewater facilities
- Provide clear verbal and written instructions on the proper operation and maintenance of the wastewater treatment plant and equipment
- Continually optimize the operation of the wastewater treatment plant, chemistry, and equipment to improve operating efficiency and reduce operating costs
Qualifications
Knowledge, skills & abilities:
- Knowledge of the operation and control of electric motors, pumps, and valves
- Excellent attention to detail
- Strong time management skills
- Strong communication skills, both verbal and written
- Excellent leadership and management skills
- Good computer skills
- Proficiency with Google Suite
- Ability and desire to build and maintain a "team mentality"
Required education & experience:
- High school diploma or equivalent
- 3+ years of experience in wastewater treatment plant operations or related field
Preferred:
- Prior experience in a traveling work role
- Operational experience with site-specific equipment
- Strong mechanical aptitude