Regional Teller

Job Purpose

Provides customer service on a variety of cash receipts and payment services in accordance with established bank policies.

Essential Functions

• Receives and processes checks and cash for deposit to accounts, verifies amounts, verifies identification of customer/non-customer, examines checks for proper endorsement; cashes checks and processes withdrawals.
• Receives and processes mortgage, consumer loan, credit card, utility and other payments.
• Places hold on uncollected funds.
• Counts, verifies and bundles coin and currency.
• Balances cash drawer daily and compares totals to system-generated totals; inputs daily cash totals for balancing by bookkeeping department.
• Reports any cash discrepancies to the supervisor.
• Maintains teller cash limits established by the Board of Directors.
• Issues money orders, cashier’s checks, assists in bank-by-mail function, reports facilities and equipment defects/problems, ensures teller station is properly stocked with forms, supplies, etc., and follows established policies and procedures to prevent loss.
• Reports night depository bag information on institution logs; prepare bags for transfer to the financial center branch or processes night depository bags and posts deposits to customer accounts, as required; prepares receipts for return to customer.
• Provides comprehensive, prompt and efficient customer service in financial institution transactions.
• Actively pursues referrals for sales staff.

Job Requirements

• Good interpersonal, communications, computer and standard office equipment skills.
• Attention to detail with a strong aptitude for numbers and feel comfortable handling large sums of money.
• May be required to sit or stand for extended periods of time.
• Must complete in-house training program.
• High school diploma or equivalent.
• Must be available and willing to travel to any branch within the region as assigned.

Benefits

• Four Medical Plan Offerings to choose from
• Employer HSA Contributions (Coverage/Plan exclusions)
• Employer Provided Life Insurance Policy
• Annual Health Incentive
• Annual Wellness Reimbursement
• Tuition Reimbursement program
• Generous Match 401k Retirement Plan
• Paid Sick Leave
• Paid Vacation Leave
• 11 Paid Holidays Based on the Federal Reserve Calendar