Regional Services Consultant
Why WWT?
World Wide Technology (WWT) is dedicated to creating a profitable growth company that is also a Great Place to Work for All. Founded in 1990, WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations globally. WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all.
About the Role
The Regional Services Consultant will grow WWT's Strategic Resourcing business by assisting the services sales process for customers, including development of our staffing services business, scoping new work with clients, preparing budgets and pricing, creating and delivering proposals and statements of work, actively driving closure of opportunities with our Senior Services Consultants, account teams, and coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase.
Responsibilities
- Increase Staffing Services profitability and revenue in assigned accounts and regions.
- Develop Staffing Services business in assigned accounts and regions with some support from other team members.
- Serve as the single point of contact for sales of Staffing Services for assigned accounts and regions.
- Establish and maintain contact with assigned clients.
- Develop relationships with key clients specific to Staffing Services engagement and within the overall account strategy set by the WWT Account Manager, Client Executive, and Client Services Executive.
- Conduct detailed requirements gathering sessions with clients and WWT stakeholders.
- Develop thorough and accurate scopes of work.
- Negotiate with WWT partner and service delivery partners and subcontractors on scope and pricing.
- Create cost estimates and pricing for Staffing Services engagements.
- Develop and present preliminary proposals as part of the services sales process.
- Work with any internal departments as needed to create staffing engagements that are set up for success, including PS Delivery, PS PMO, PS Partner Management, Cyber Security, Legal & Compliance, Engineering, SRC, Finance, etc.
- Work with the WWT Service Request Center (SRC) to ensure that SOW language and services pricing, hours, and travel budgets meet WWT standards.
- Upon award of an engagement, work with SRC, PS, Finance, and other teams if applicable to ensure that the engagement is set up accurately.
- Work with PS team to ensure that the engagement is transitioned smoothly from the sales phase and into the service delivery phase.
- Understand structure of service delivery organizations and incorporate lessons learned into future engagements.
- Identify and develop additional staffing services opportunities in the assigned accounts.
- Conduct difficult, customer-facing discussions to address significant scope changes.
Qualifications
- Bachelor's or Master's degree or equivalent experience
- 5+ years of related experience selling staffing services engagements
- Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders
- Cert competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
- Strong written and verbal communication skills
Benefits
WWT offers a comprehensive benefits package to all full-time employees, including:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
A reasonable estimate of the current base salary range for this position is $125,000-$150,000. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs.