Regional Sales Manager

Position Summary

Austin, Hybrid
Thales is seeking a strategic, customer-obsessed, and growth-oriented Regional Sales Account Manager to join our Software Monetization B2B Software Sales Expand team.

Key Areas of Responsibility

• Own and execute customer expansion strategies focused on driving product adoption, renewals, and additional solution sales (cross sell/upsell) across Thales Software Monetization (SM) offerings.
• Develop deep understanding of account structure, organization, goals, and roadmap. Identify whitespace opportunities to increase Thales SM footprint across business units and stakeholders.
• Proactively manage the end-to-end renewal cycle, mitigating churn risk, demonstrating ROI, and aligning value to client business goals.
• Lead regular Customer Business Reviews (CBRs) with executive and operational stakeholders to reinforce value delivered, review roadmap alignment, and position new opportunities.
• Build and own Key Account Plans for all your customers. Leverage internal and external resources to drive strategic alignment, adoption milestones, and long-term growth.
• Strengthen and expand relationships with key decision-makers across functional and executive levels. Serve as a trusted advisor and voice of the customer internally.
• Partner closely with Customer Success, Sales Engineering, Professional Services, Product Management, and Marketing to ensure cohesive customer engagement and growth planning.

Minimum Qualifications

• Bachelor’s degree in Cybersecurity, Business or any other related field
• 5+ years of experience in B2B account management, sales or customer expansion roles, preferably in enterprise software or SaaS
• Proven track record of growing revenue within existing accounts through upsell, and cross-sell
• Strong executive presence with the ability to build and deepen C-level relationships
• Comfortable managing complex customer lifecycles and navigating large enterprise organizations
• Conversational knowledge of SaaS, licensing models, data insights, AI, or software monetization concepts

Preferred Skills & Experience

• Proven success in enterprise sales to software or intelligent device vendors
• Technical delivery and account management experience

Special Position Requirements

• Travel: 30%

Why Join Us?

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program