Regional Sales Manager

Key Responsibilities

• Drive Sales Success: Regularly engage with sales consultants to monitor progress and provide support, ensuring they meet established targets.
• Optimize Sales Processes: Ensure all sales consultants utilize the company's CXP selling process and digital tools like our customer management system for tracking activities and performance.
• Navigate Negotiations: Provide expert guidance and solutions for challenging sales negotiations, helping sales consultants close deals effectively.
• Leverage Market Insights: Work with sales consultants to gather and analyze competitor and market data, using this information to enhance sales strategies.
• Strengthen Outreach: Enhance the Realtor Broker Outreach program by building strong relationships with local realtors and brokers, increasing referrals and community engagement.
• Foster Collaboration: Coordinate and collaborate with all departments to ensure alignment and support in achieving overall business objectives.
• Build a Talented Team: Lead or assist in recruiting, training, and retaining sales consultants, implementing effective retention strategies to maintain a motivated team.
• Enhance Performance: Provide constructive feedback and coaching based on performance metrics, identifying areas for improvement and creating development plans.
• Sustain Customer Satisfaction: Maintain high standards of customer service through the KB Edge business model, promptly addressing and resolving customer service issues.

Requirements

• High School Diploma or Equivalent (required); Four Year College Degree (preferred).
• Valid Real Estate Salesperson License (required); Broker License (preferred).
• 3+ years proven sales management experience.
• Experience in home building or a related industry is preferred.
• Action-oriented with a strong drive to achieve defined sales and marketing goals.
• Demonstrated ability to motivate teams, develop employees, manage conflicts, and troubleshoot underperforming areas.
• Proven ability to seek solutions from the customer’s perspective and deliver high-quality customer service.
• Strong verbal and written communication skills, capable of conveying complex concepts accurately and persuasively.
• Proven ability to lead effective training sessions and conduct compelling oral presentations.
• Strong ability to work collaboratively within a team and build professional relationships, valuing others' ideas and cooperating willingly.
• Able to make quick and accurate decisions informed by facts, data, and metrics, while leveraging a deep understanding of market and industry trends.
• Proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook).
• Experience with customer relationship management software.

Physical Requirements

• Ability to work a flexible schedule on a consistent basis, including evenings, weekends, and holidays.
• Ability to work in a sales office if needed from time to time.
• Ability to conduct business in a professional and ethical manner to potential buyers and external brokers to reinforce goodwill and profitability for the company.

Compensation Details and Benefits

Pay Range: USD $135,000.00 - USD $145,000.00 /Yr.

KB Home offers a competitive base pay and is eligible to participate in a performance-based bonus program. Additional benefits include:

• Health insurance coverage
• An employee wellness program
• Life and disability insurance
• A retirement savings plan
• Paid holidays, sick time, and vacation

The position is located at the division office and requires frequent travel between new home construction sales communities.