Regional Sales Manager

About the Role

Effectively supervises Mortgage Department personnel, ensuring optimal performance. Provides leadership to assigned mortgage loan officers through effective objective setting, delegation, and communication. Works with employees to establish and meet department and individual goals.

Actively recruits and trains mortgage loan officers. Assumes responsibility for the effective and professional completion of assigned loan origination functions.

Responsibilities

• Reviews loan documents and packages and verifies that loan officers are following established compliance procedures. When deficiencies are identified, affected employees are counseled and problems are resolved timely.
• Conducts regular staff meetings and one-on-ones.
• Ensures that personnel are well trained, effective, and optimally utilized and scheduled. Monitors training needs and implements programs as required.
• Promotes cross-selling of Bank retail products by mortgage loan officers and support staff. Sets goals and tracks progress as needed.
• Conducts performance appraisals as required. Formulates and implements corrective actions as needed.
• Provides support and assistance to mortgage loan officers as needed.
• Interviews, takes applications, and processes preliminary documentation for loan requests. Discusses loan alternatives, credit criteria, interest rates, and loan documentation to elicit positive responses from customers. Performs follow-up work to achieve conditional approval within established time frames.
• Notifies customer if loan is referred back to officer due to issues with ratios or credit ratings.
• Advises customers of loan approval or denial. Explains loan denials precisely and clearly to customers.
• Completes lending operations in accordance with established Bank policies and legal requirements.
• Assumes responsibility for establishing and maintaining effective and professional business relations with customers, realtors, and building professionals.
• Answers questions and requests and resolves problems.
• Informs customers of Bank loan policies and services.
• Counsels customers regarding money management and financial matters. Counsels customers whose loan requests were denied, explaining reasons and alternatives.
• Maintains and projects the Bank's professional reputation.
• Assumes responsibility for establishing and maintaining effective communication and coordination with Bank personnel and management.
• Coordinates functions with related departments and Branches and provides support as needed.
• Assists residential mortgage lending personnel as needed.
• Keeps management informed of area activities and any significant problems.
• Attends and participates in meetings and committees as required.
• Completes required records and reports.
• Maintains the professional reputation of D.L. Evans Bank.
• Promotes D.L. Evans Bank in the community.
• Serves as a representative for D.L. Evans Bank in the community.
• Keeps the work area clean, secure, and well-maintained.
• Completes special projects as assigned.
• Attends meetings as required.
• Fulfills security responsibilities associated with this position.

About the Company

D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• FSA
• 401(k)
• Employee Stock Ownership Plan
• Paid Vacation
• Sick Time
• Life Insurance
• Long-term Disability Insurance