Regional Sales Engineer

About the role

The Regional Sales Engineer will develop a strategic plan to include new customer calls along with expanding existing customer business. They will identify, develop, design, and execute sales techniques and training for new and existing customers, distributors, and representatives to increase sales volume and gross profit. They will provide technical support and application expertise to customers, ensuring the right product fit for their needs. They will collaborate with internal teams, including engineering and customer service, to ensure high levels of customer satisfaction. They will foster effective customer relationships to manage customer satisfaction and sales potential.

Responsibilities

• Develop a strategic plan to include new customer calls along with expanding existing customer business.
• Identify, develop, design, and execute sales techniques and training for new and existing customers, distributors, and representatives to increase sales volume and gross profit.
• Provide technical support and application expertise to customers, ensuring the right product fit for their needs.
• Collaborate with internal teams, including engineering and customer service, to ensure high levels of customer satisfaction.
• Foster effective customer relationships to manage customer satisfaction and sales potential.
• Schedule (and often participate in) installations of products at customer sites and provide solutions for product issues, demonstrating technical expertise and troubleshooting skills.
• Understand market penetration in the assigned territory and develop sales plans to target competitors and assist in increasing market share.
• Demonstrate an understanding of the relative market position within assigned accounts to ensure appropriate pricing strategy is implemented and maintained.
• Mentor, coach, and develop distributor sales’ teams and representatives to increase sales volume.
• Prepare and deliver training and educational programs with Customers, distributors, end-users.
• Establish regular reviews with clients’ engineering/manufacturing staff (often in person) to identify and resolve bearing design (including design change requests), quality (returns and repair), or performance issues.
• Maintain accurate records of sales activity, pipeline development, and customer interactions.

Requirements

• 5+ years’ experience working in sales or customer- facing technical roles, preferably with rotating equipment experience.
• Bachelor’s or associate’s degree preferred, or equivalent work experience in technical sales roles.
• Strong understanding of mechanical applications and equipment reliability principles.
• Self-starter with the ability to work independently and manage a sales territory.
• Demonstrated ability to understand customer’s problems and to develop solutions which meet or exceed the customer’s expectations.
• Excellent communication and presentation skills – Ability to interface with customers at all levels within the organization both internally and externally.
• Demonstrated competency with MS Office applications including Outlook, Word, Excel and PowerPoint.

Qualifications

• Valid driver’s license and willingness to drive and stay overnight within territory (company vehicle provided).

Skills

• Strategic planning and execution.
• Customer relationship management.
• Technical support and application expertise.
• Collaboration with internal teams.
• Training and educational program delivery.
• Market analysis and competitor assessment.
• Pricing strategy implementation.
• Team mentoring and coaching.
• Product design and troubleshooting.
• Record maintenance and reporting.

Benefits

We offer competitive pay and benefits, including uncapped commission, a company vehicle for work purposes, and the ability to be a key contributor driving sales, quality, and performance. Benefits include a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 9 paid holidays per calendar year, 15 paid vacation days annually, prorated the first year based on hire date, 16 hours floating holiday; wellness reimbursement, tuition reimbursement ;business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services.

Pay

Pay Range: $110,000-$145,000 base salary. Commission Eligible: This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position.

Schedule

Work Arrangement : Remote