Regional Sales Account Manager - North America

About the role

As we continue to expand our presence across the United States, we're looking for an ambitious and relationship-driven International Sales Account Manager to help lead the next phase of our growth journey. You’ll join a business that genuinely invests in its people and surrounds its sales teams with experienced technical specialists, product experts, engineers, and leadership support. Whether you're engaging with satellite operators, teleports, systems integrators, government organisations, or emerging players within the commercial satellite communications market, including LEO, MEO, and GEO applications, you’ll be empowered to take our US sales performance to the next level, develop meaningful customer relationships, and influence the future growth of ETL Systems.

Key Accountabilities

• Drive Account Growth and Revenue – Develop and grow existing customer accounts while identifying new business opportunities within the commercial satellite communications market; achieve and exceed sales and order intake targets through effective account planning, opportunity management, and customer engagement.
• Manage Key Customer Relationships – Build and maintain strong relationships with customers, channel partners, service providers, and systems integrators; act as the primary point of contact, engaging with commercial, operational, technical, and executive stakeholders to understand business objectives and ensure long-term customer success.
• Own the Sales Process Within Assigned Accounts – Manage opportunities from initial inquiry through qualification, solution development, proposal submission, quotation, negotiation, contract award, and post-sale account support; drive opportunities to closure while ensuring a positive customer experience throughout the sales lifecycle.
• Promote RF Solutions – Position and sell RF products, services, and solutions through customer meetings, product demonstrations, technical discussions, site visits, and presentations; work closely with internal subject matter experts to align customer requirements with company capabilities.
• Develop Channel and Partner Relationships – Support and strengthen relationships with channel partners, distributors, and strategic industry partners to maximize market reach and identify incremental revenue opportunities; assist in developing new routes to market and expanding the company's presence within key commercial sectors.
• Represent The Company In The Marketplace – Act as a professional ambassador for the company at customer meetings, industry events, trade shows, and conferences; maintain regular customer contact through travel and face-to-face engagement to strengthen relationships and identify new business opportunities.
• Collaborate Across the Business – Work closely with Sales Administration, Engineering, Operations, and Marketing teams to ensure customer inquiries, quotations, proposals, and orders are managed accurately, efficiently, and professionally; support successful project execution and customer satisfaction.
• Provide Forecasting and Market Intelligence – Maintain an accurate sales pipeline and provide regular updates on account activity, sales forecasts, market trends, competitive intelligence, and customer feedback; support management in developing regional growth strategies and business plans.
• Support Marketing and Business Development Initiatives – Contribute to regional marketing activities, including trade shows, customer events, product promotions, and lead generation campaigns; identify emerging opportunities and market trends within the commercial satellite communications sector.
• Deliver Results and Continuous Growth – Maintain accountability for customer retention, revenue growth, pipeline development, and achievement of assigned sales targets; undertake additional responsibilities as required to support the continued success, growth, and profitability of the business.

The Ideal Candidate

We are seeking an experienced Account Manager to develop and manage strategic customer relationships across the commercial satellite communications market. The successful candidate will leverage industry knowledge and a strong network across LEO, MEO, and GEO operators, service providers, ground infrastructure providers, and systems integrators to support customer success, identify growth opportunities, and build long-term partnerships that drive sustainable business growth.

Rather than being a deep technical specialist, the successful candidate will bring exceptional people-to-people selling skills, strong commercial awareness, and the confidence to influence stakeholders at all levels. They will be comfortable leading customer conversations, identifying business challenges, and positioning solutions that deliver tangible value. Experience within SATCOM, telecommunications, or technology sectors is highly desirable, but equally important is the ability to leverage existing industry relationships, generate new opportunities, and manage complex sales processes from initial engagement through to contract award.

Comprehensive technical training and ongoing development will be provided, enabling the successful candidate to build their understanding of RF distribution systems, satellite ground infrastructure, antenna systems, and SATCOM networks.

Desirables

• Experience selling into the LEO satellite communications sector.
• Existing relationships with LEO operators, satellite service providers, ground station operators, teleports, systems integrators, or associated technology providers.
• Strong network across the US SATCOM, space, defence, or telecommunications sectors.
• Knowledge of RF distribution systems, satellite ground infrastructure, antenna systems, or SATCOM networks.

ETL People Benefits

• 21 days PTO rising to 25 with service
• Private medical cover
• Annual Bonus & Salary Review
• Career Development and Training for all roles
• Casual Business Dress
• Free employee refreshments
• Annual company events

Location

Hybrid working with occasional visits to our US Sales Office.