Regional Quality Manager, North America

Detailed Description

Serve as the QMS Management Representative for North America locations.

Manage and develop Facility Quality Managers, providing coaching, training, and performance support.

Develop and ensure delivery of QMS training programs.

Support QMS certification programs and ensure compliance.

Lead internal audit programs and oversee supplier quality audits.

Define and monitor quality KPIs for each facility.

Analyze QMS data to drive continuous improvement.

Investigate customer complaints and recommend corrective actions.

Lead root cause analysis and corrective action programs.

Ensure document and record control compliance.

Collaborate with leadership to align quality objectives.

Participate in meetings and training.

Communicate effectively in English.

Perform other duties as assigned.

Job Requirements

• Strong knowledge of QMS including API/ISO standards.
• Experience leading quality functions in manufacturing or oil & gas.
• Strong leadership and team management.
• Excellent communication skills.
• Ability to analyze data and drive improvements.
• Experience with audits and compliance.
• Experience working independently.
• Strong organizational skills.
• Proficiency in Microsoft Office.
• Ability to travel.

Minimum Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Management experience in quality assurance/control.
• Experience in manufacturing or oil &gas.
• Experience with API/ISO certifications.
• Experience managing teams.
• Experience in audits.

Additional Details

This position operates across multiple manufacturing locations in North America and requires regular travel. The role is critical in ensuring consistent quality standards, compliance, and continuous improvement across all sites.