Regional Quality Lead
Burnett Specialists Staffing | Recruiting · San Antonio, TX · 1 mo ago
HybridQuality AssuranceFull-time
About the role
We are seeking an experienced Regional Quality Lead to oversee quality operations and regulatory compliance across North America. This highly visible leadership opportunity is ideal for someone with a strong aerospace or aviation quality background who enjoys combining technical expertise, regulatory compliance, audits, continuous improvement, and people leadership. The role involves maintaining consistent quality standards across U.S. and Canadian operations while partnering closely with Operations, Supply Chain, Sales, Customer Service, and global Quality teams.
Responsibilities
- Lead and maintain regional quality programs in accordance with AS9120, AS9100, ISO 9001, FAA, EASA, and customer requirements.
- Provide quality oversight and governance across North American operations.
- Lead and support internal, external, customer, and regulatory audits, including preparation, corrective actions, follow‑up, and closure.
- Manage nonconformance processes, investigations, and resolution of quality issues.
- Lead root cause analysis and corrective/preventive action (CAPA) for customer complaints, supplier issues, and operational quality concerns.
- Monitor quality metrics and KPIs to identify trends, risks, and opportunities for improvement.
- Support supplier approval, evaluation, and corrective action activities.
- Support counterfeit parts prevention and aviation safety and airworthiness requirements.
- Provide quality training, coaching, and guidance to employees and regional stakeholders.
- Serve as an escalation point for significant quality, compliance, and customer‑related matters.
- Partner cross‑functionally to drive continuous improvement, accountability, risk reduction, and operational excellence.
- Lead and develop members of the regional Quality team.
- Travel as needed throughout North America with occasional overseas travel.
Requirements
- Approximately 5+ years of quality experience within aerospace, aviation, aircraft parts, or aviation distribution.
- Strong working knowledge of AS9120 and/or AS9100 and ISO 9001.
- Knowledge of FAA regulations and requirements; EASA knowledge is highly desirable.
- Strong experience conducting and supporting quality audits.
- Hands‑on experience with root cause analysis, CAPA, nonconformance, and corrective action management.
- Understanding of aviation distribution processes and supply chain quality.
- Ability to read and understand technical drawings, specifications, and technical documentation.
- Strong communication and relationship‑building skills with the ability to work across departments and locations.
- Highly organized, detail‑oriented, analytical, and comfortable managing multiple priorities.
- Ability to work independently while also being a collaborative, approachable leader.
Pay
Competitive base salary of $115,000 to $145,000 plus bonus.
Benefits
- Hybrid work flexibility.
- Comprehensive benefits package.
- Paid time off (PTO).
- 401(k) with company match.