Regional Quality & Benchmarking Specialist

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile.

About The Role

As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance.

Responsibilities

• Develop parts cage quality standards by creating work benches, tracking quality data and vendor defect rates, and building standard work processes for parts quality management
• Create risk-based forecasting tools that help site maintenance leaders prioritize work based on asset failure probability and partner with central reliability and RAPA teams to develop tracking automation for audit and parts mechanisms
• Define RME standard work procedures for maintenance quality, timing, and structure across all sites and providers, while conducting regular field audits to analyze performance against best practices
• Lead network-wide Continuous Improvement initiatives using AMS Standards and validate new company-wide Program Management (PM) processes that meet safety and effectiveness standards
• Travel domestically up to 80%

Requirements

• Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
• 5+ years of maintenance or engineering experience
• 5+ years of directly managing and responsible for multiple large projects experience
• 5+ years of Microsoft Office products and applications experience
• Work flexible schedule including weekends, nights, and holidays

Preferred Qualifications

• Experience in Lean Management, Six Sigma and other operations engineer tools

Benefits

• Comprehensive healthcare benefits starting on Day 1, including medical, dental, vision, prescription, Basic Life & AD&D insurance, and options for Supplemental life plans
• Matching 401(k) program
• Up to 20 weeks of paid parental leave
• Lightweight fire-resistant daily wear and composite toe safety shoes for your safety
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• Sign-on payments and restricted stock units (RSUs)

Learn more about our benefits at amazon.jobs/en/benefits.

Pay

• USA, NE, Omaha: $119,600.00 - $161,700.00 USD annually
• USA, TN, Nashville: $107,600.00 - $145,600.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location.