Regional Project Manager

Primary Objective

Coordinate logistics between plants to ensure and timely flow of products to customers across multiple jobsites within a region.

Critical Job Functions

• Establish the role of Project Lead and bridge communication between Operations Staff and Customer
• Coincides with Sales, Project Managers and Operations personnel to meet delivery schedules
• Enter sales orders into ERP system, print and email delivery tickets, produce product labels and other yard/QC paperwork
• Inspect product against release checklists, marshal staff and resources to ensure product readiness and on-time delivery
• Make oneself available to be onsite at regional manufacturing facilities to oversee and direct load plans and execute schedule
• Manage relationship with outside trucking broker(s) to maintain service quality, capacity, and freight budget. Address product quality or service gaps with Staff/Vendors and implement procedures to prevent future instances
• Travels to Customer jobsites as needed for critical deliveries, inspections and provide product representation
• Answer and return internal & external customer phone calls in a timely manner and handle issues swiftly and professionally
• Balances relationships with Sales, Operations, and other Project Managers to achieve accountability and desired outcomes

Attributes

• Resourceful and information seeking, does not assume information will be provided to perform critical tasks
• Demonstrate ability to problem solve, think quickly and respond to Customers in a timely manner
• Displays a sense of urgency and professionalism when handling difficult Customer service issues or requests
• Ability to schedule and execute complex activities across multiple sites
• Self-manage priorities and follow up with internal and external Customers
• Displays pride in work product and work ethic, strives to meet or exceed expectations and achieve results
• Self-starter who is engaged and interested in actively learning about the company's products and processes
• Demonstrate enthusiasm and professionalism in every aspect of Customer and intercompany relations
• Interpret and present technical documentation (i.e. Construction Documents)

Performance Metrics

• Customer Service: On-time Customer service issue case completion
• Define and track completion turn-times for critical milestones (contract execution, submittals, production scheduling, delivery)
• Customer churn and retention (i.e. How well we managed the project and our ability to get the next order?)

Requirements

• Strong communication skills (verbal and written)
• Strong analytical/critical thinking skills
• Mechanical or Civil Engineering degree with P.E. a plus, but not required
• 4-year undergraduate degree
• Strong computer experience and knowledge in MS Suite (Word, Excel, PowerPoint), Microsoft Sharepoint
• 60% - 70% out-of-town travel to plants and jobsites in other states

Benefits

• FULLTIME YEAR-ROUND WORK
• Medical, Dental & Vision Benefit's after 60 Days
• Competitive Compensation & Profit Sharing
• PTO & Sick Leave
• 401K with Match
• Internal promotional opportunities
• Company Sustainability - Since 1940 Enterprise Properties, Inc. and its subsidiaries are an equal opportunity employer that complies with EEOC rules and regulations
• American Concrete Products is part of the Enterprise Properties, Inc Family

Job Requires

• 60% - 70% out-of-town travel to plants and jobsites in other states

Pre-Employment

• Drug Screen
• Criminal Background check
• Reference check
• Employment Verification

Equal Opportunity Employer

American Concrete Products is part of the Enterprise Properties, Inc Family