Regional Partner Sales Manager

About the role

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Responsibilities

• Build and develop strategic relationships with TSD partners in your region, positioning Genesys as the platform of choice and giving partners a clear path to revenue.
• Own your pipeline and booking numbers monthly, quarterly, and annually, and treat every gap as a problem to solve.
• Identify and prioritize the TSD partners best positioned to deliver pipeline and bookings, and invest your time where it will have the greatest impact.
• Serve as a trusted advisor and thought leader for your partners, keeping them current on the Genesys Partner Program, competitive positioning, and winning strategies.
• Align regional sales teams with the right partners through demand generation and account mapping, focused on partners who bring credibility, capability, commitment, and a relevant customer base.
• Hold your partners and your internal stakeholders accountable to the goals you set together, through a regular cadence of check-ins that track real progress.
• Partner cross functionally with solution consulting, product marketing, sales, and sales operations to deliver a world class experience for every partner you support.

Requirements

• Proven success partnering with Technology Solutions Distributors (TSDs), with a track record of building pipeline and winning business through the channel.
• A background in Contact Center, CX, UCaaS, or SaaS is a strong plus.
• An entrepreneurial spirited self-starter who takes ownership and stays focused on driving results.
• The ability to identify, recruit, and develop top performing partners in your region.
• A strong understanding of opportunity qualification, deal cycles, and forecasting accuracy, ideally using MEDDPICC.
• The ability to build relationships at every level of an organization, from a partner rep to a President.
• Strong organizational and time management skills, because you are juggling multiple partners, deals, and priorities at once.
• A BS or BA degree, or equivalent work experience.
• Ability to travel up to 50%, as this role requires strong presence and visibility with partners through conferences, events, and other opportunities to build brand recognition and awareness.

Benefits

Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Paid volunteer time
August Free Fridays
Well-being resources and regionally tailored programs for employees and their families
Great Place to Work® certification in 17 countries
Sustainability commitments

Pay

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Schedule

Flexible work schedules and remote work options are available.