Regional Ops Coordinator (Portfolio Associate)

About the Role

A growing Class A multifamily portfolio in the Madison market (about 1,200 units across several properties) is seeking a Regional Ops Coordinator. This portfolio-level role involves supporting operations across multiple communities, covering on-site gaps, analyzing data, and ensuring smooth operations.

Responsibilities

• Step in across the portfolio to cover on-site operational gaps, including leasing and general property support
• Review and manage vendor contracts across multiple properties
• Source, schedule, and coordinate vendors for maintenance and service needs
• Analyze rent roll, concessions, and pricing trends across the portfolio
• Shop competitors and build Comparative Market Analysis (CMA) reports to support pricing decisions
• Serve as a flexible, cross-property resource to address operational needs
• Partner with on-site teams to troubleshoot issues and maintain smooth operations
• Ensure reporting and processes remain consistent across properties
• Support special projects and process improvements as the portfolio grows

Requirements

• 3-5+ years of property management or operations experience in multifamily real estate
• Comfort working across multiple properties and adapting to varying needs
• Strong analytical skills, particularly with rent rolls, pricing, and market data
• Experience with vendor management and contract review
• Familiarity with property management software like Yardi, Entrata, or RealPage
• Excellent organizational skills and ability to manage multiple priorities
• Strong communication skills for collaborating with on-site teams and vendors
• Self-starter mentality with the ability to work independently
• Willingness to travel between properties within the portfolio

Benefits

• Performance-based bonuses and incentives

Pay

$70,000–$80,000+ per year