Regional NCM Specialist

Key Responsibilities

• BUILD AND MAINTAIN POST AND PRO FORMAS
• MANAGE TRAVEL ARRANGEMENTS
• PURCHASE COMMUNICATION TO INCOMING AND OUTGOING GROUPS
• COMMUNICATE WITH KEY DEPARTMENTS AT THE PROPERTIES
• PROVIDE OUTSTANDING CUSTOMER SERVICE TO ALL GUESTS AND TEAM MEMBERS
• PLAN, COORDINATE, AND EXECUTE CROSS PROPERTY AND GROUP EVENTS FOR THE STL MARKET
• ASSIST IN GREETING ARRIVING VIP GUESTS ON ARRIVAL TO DESTINATION PROPERTY
• COMMUNICATES NECESSARY INFORMATION REGARDING VIP GROUPS ARRIVALS AND RELATED PROGRAMS TO THE PROPERTY
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENTLY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• SEAMLESS COORDINATION WITH ACCOUNT DEVELOPMENT TEAM, NEW BUSINESS TEAM, AND EMPLOYEES THROUGHOUT PROPERTY (E.G. CREDIT, GAMING, HOTEL, FOOD & BEVERAGE, TRANSPORTATION)
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENTLY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENTLY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENTLY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENTLY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO, AND CONSISTENCY MEETS OR EXCEEDS THE NEEDS OF GUESTS INCLUDING, BUT NOT LIMITED TO, TRANSPORTATION AND ACCOMMODATION ARRANGEMENTS
• MAINTAINS CLOSE TIES WITH CUSTOMERS, INDEPENDENT AGENTS, AND PLAYER DEVELOPMENT LEADERS TO DEVELOP LOYALTY
• ANTICIPATES, RESPONDS TO