Regional Manager, Mission Advancement (NextGen Youth Program)

Job Summary

The Regional Manager is responsible for managing a team that supports different programs across the assigned district, guiding the strategic vision for the district with the Director, and guiding partnership engagement.

Key Responsibilities

• Manages different programs within the districts.
• Responsible for employee management within the assigned district including hiring, coaching and development, onboarding, training, scheduling, and disciplinary processes.
• Oversees operations and staff at career centers.
• Defines and participates in outreach for partnership engagement.
• Develops partnerships with external organizations around providing access to services and resources.
• Manages partnerships with Goodwill sites and non-Goodwill sites.
• Manages daily operations and milestones for contracts and grants for programs, as defined by the Director overseeing the programs.
• Acts as daily point of contact for contracted partners.
• Manages all timecards and performance reviews/appraisals within HRIS system.
• Guides strategic vision for district with input from Directors.

Education and Qualifications

• Bachelor's degree in Business, Human Services or similar, required.
• At least 3 years of program management, operations management, and/or grant experience required.
• Experience developing and maintaining external partner relationships.
• Experience working in compliance (grants and scholarships).
• At least 2 years of supervisory experience required.
• Communication skills – written and verbal.
• Organizational skills with the ability to multitask & make decisions under pressure, understanding deadlines.
• Partnership & Business Development skills
• Coaching, Development and Leadership Skills
• Conflict management skills.
• Critical Thinking and Time Management skills
• Customer Service focus
• Microsoft Office Suite Understanding
• Understanding of Goodwill’s brand and overall brand awareness, and ability to assist with Mission strategy development.
• Ability to assist with light manual labor, as required.
• Must be able to travel 50-75%.

Benefits

• Paid Time Off (PTO)
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

• For full-time team members working 30 or more hours per week:
• Paid Medical Insurance
• Paid Prescription Coverage
• Paid Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability
• Life Insurance
• Tuition Reimbursement

Company Information

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities. At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling. Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

About the Company

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

Equal Opportunity Employer

Goodwill is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law.