Regional Manager

About the role

The Regional Manager is responsible for supporting the region to achieve smooth operations, high levels of patient and team member satisfaction, and growth and profitability of the practice locations within the region. This role is also critical in facilitating the implementation of new initiatives to the practice locations.

Responsibilities

• Build and maintain positive, productive working relationships with doctors in the region
• Coach and develop team members at practice locations within the region
• Serve as a cultural leader in the region and monitor and manage team morale
• Oversight of practice location performance and operations, including daily, weekly, monthly, and annual metrics
• Understand practice location staffing model and manage staffing levels effectively
• Support strategic decisions within the region and proactively bring ideas and proposals to leadership for review
• Ensure the ultimate patient experience is being delivered at each practice location
• Support the integration of new affiliations
• Support the implementation of new processes and initiatives by understanding the unique operational nuances of each practice location and ensuring efficient adoption of initiatives
• Review and support management of practice location schedules and doctor coverage
• Visit each practice location at least quarterly and conduct weekly discussions with leadership at practice locations

Requirements

Demonstrated ability to meet or exceed performance goals

Problem-solving skills with ability to find creative solutions

Servant leadership mindset with strong coaching and conflict resolution skills

Excellent time management skills with ability to multi-task and prioritize work

Qualifications

• Bachelor’s degree
• Minimum of three years’ experience in a multi-unit leadership role
• Experience in orthodontics/dental/healthcare industry preferred, but not required

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Effective problem-solving and decision-making abilities
• Strategic thinking and planning skills

Benefits

• Competitive salary plus bonus opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

Competitive salary plus bonus opportunity

Schedule

Flexible schedule to accommodate regional needs