Regional Maintenance Manager
About the role
JLL is hiring a Regional Maintenance Manager to support state-of-the-art distribution centers across North America. This is not a typical RMM role. As a Regional Maintenance Manager — Leadership Development & Site Excellence, you will deploy across a dynamic portfolio of sites to build leadership capability, drive operational excellence, and raise the standard of maintenance execution network-wide. You will work directly alongside Senior Maintenance Managers, Maintenance Managers, Area Maintenance Managers, and site teams — coaching in the field, not from a distance. This role is purpose-built for an experienced leader who thrives on developing people, strengthening operations, and leaving sites and teams measurably better than they found them. You will serve as a key resource across the network — deploying where leadership development is needed, accelerating new leaders into their roles, and ensuring program standards are executed with consistency and rigor. You are part of a National Operations Team delivering services to the client across the United States and Canada.
Responsibilities
- Site Performance & Standards: Deploy across the network to assess gaps, drive corrective action, and restore performance to KPI targets; Evaluate site condition, maintenance execution, and team capability — and leave behind a clear improvement plan with ownership; Establish, teach, and enforce standards for maintenance execution that protect, maintain, and improve the value of client assets; Conduct Health Check audits and Quality Assurance reviews to ensure consistent adherence to program standards across the network; Provide Fulfillment Center General Managers with direct visibility into the conduct of maintenance at their sites
- Leadership Development & Coaching: Serve as a hands-on mentor and coach to Senior Maintenance Managers, Maintenance Managers, and Area Maintenance Managers; Model leadership best practices in real time — in the field, alongside site teams; Identify leadership gaps at the site level and build individualized development plans to close them; Teach budgeting, workforce management, KPI interpretation, and escalation processes to emerging leaders; Create talent pipelines within sites to ensure continuity of performance and values
- Technical & Operational Excellence: Drive maintenance best practices: standardize work methods, improve reliability, document processes, and train teams on execution; Develop and implement reliability plans that support increasing uptime across assigned facilities; Provide functional expertise in Material Handling Equipment (MHE), Industrial Automation, and Robotics systems; Leverage data and operational metrics to identify trends, diagnose root causes, and drive continuous improvement; Provide guidance to senior leadership on equipment end-of-life issues using ROI and analytical techniques
- Safety Culture: Build and reinforce a proactive safety culture at every site you engage with; Guarante