Regional Lead, TA Operations & Enablement – NA/EMEA

About the role

As Regional Lead, TA Operations & Enablement – NA/EMEA, you will report to the Director, TA Operations, Enablement & AI and be accountable for regional execution of operations and experience programs, candidate support processes including travel and pre-onboarding, and TA leadership alignment. You will partner closely with Talent Acquisition leaders, recruiters, Global People Services, People Systems, and cross-functional collaborators to strengthen operational consistency, identify optimization opportunities, and employ automation and AI-enabled solutions that improve efficiency, quality, and scalability. In this role you will help set direction for the Customer Experience pillar across NA/EMEA and oversee Customer Experience Specialists to drive consistent, scalable processes and high-quality execution across the recruiting lifecycle.

Responsibilities

• Own execution of operational programs, candidate support processes, and TA leadership alignment, ensuring consistent delivery against defined priorities and objectives.
• Serve as the primary regional point of contact for operations, partnering with TA leaders, recruiters, hiring managers, Global People Services, and Global TA Ops Program Managers to resolve blocking issues, remove barriers, and improve processes.
• Lead the Customer Experience function within TA Operations & Enablement, prioritizing standards and processes that strengthen consistency, efficiency, and excellence across the recruiting lifecycle.
• Provide day-to-day direction, operational oversight, and leadership for Customer Experience Specialists.
• Lead all aspects of regional delivery and execution of candidate and hiring manager feedback programs, translating insights, trends, and partner feedback into actionable recommendations that improve recruiting experiences and operational efficiency.
• Establish, iterate on, and maintain regional procedures, documentation, controls, and frameworks for handling blocking issues while ensuring alignment with Global TA Operations & Enablement standards and compliance requirements.
• Drive process optimization, automation, and AI-enabled solutions for the region that improve scalability, efficiency, and quality while reducing manual effort and operational risk.
• Partner on regional and global talent acquisition operations and support transformation initiatives, ensuring successful adoption of programs, technologies, and operating models across NA/EMEA.

Minimum Qualifications

• Bachelor's degree (or equivalent experience) in Human Resources, Business, Operations, or a related field.
• Experience in Talent Acquisition Operations, HR Operations, recruiting operations, customer experience, or related operational functions.
• Experience leading complex programs, operational functions, or transformation initiatives with accountability for delivery, key team member outcomes, and change adoption.
• Strong partner management, communication, and problem-solving skills with the ability to influence decisions across organizational levels.
• Demonstrated ability to leverage data, operational metrics, and business insights to drive operational transformation, process improvement, and decision-making across complex partner environments.

Preferred Qualifications

• Experience overseeing third-party vendors, outsourced service providers, or contractor-based operational teams.
• Familiarity with Workday, Eightfold, Visier, scheduling technologies, reporting tools, and AI-enabled recruiting solutions.
• Experience developing operational frameworks, metrics, governance models, and executive-ready reporting.
• Experience working within complex, matrixed organizations supporting multiple countries, regions, and partner groups.

Pay

The US base salary range that Micron Technology estimates it could pay for this full-time position is: $107,000.00 – $295,000.00 a year. Additional compensation may include benefits, bonuses, and equity. Salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure, and relevant education or training. The pay scale is subject to change depending on business needs. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.