Regional Inside Sales Representative

About the role

Lennox (NYSE: LII) is a global company dedicated to providing industry-leading climate-control solutions to both residential and commercial customers. Our culture fosters a supportive environment for career development and encourages all employees to feel valued and heard.

Responsibilities

• Grow an assigned territory by acquiring new customers and reactivating dormant accounts to drive discretionary revenue growth.
• Own and advance sales opportunities for commercial customers from qualified leads generated through lead development efforts.
• Build and execute a sales strategy for your assigned accounts to generate revenue and deepen customer engagement.
• Recommend products and solutions based on customer needs, technical requirements, and applicable regulations.
• Reconnect with dormant accounts and uncover new opportunities to expand Lennox’s reach and impact.
• Meet or exceed prospecting activity KPIs, including outreach volume, pipeline created, new-account registrations, and conversion, alongside your sales quota.
• Analyze customer spend and engagement trends to identify high-potential accounts for future growth and field sales partnerships.
• Partner closely with Territory Managers to ensure a seamless transition when accounts move from inside to field sales coverage.
• Negotiate pricing and service terms to create win-win outcomes for customers and the business.
• Deliver a high-quality post-sale experience that builds trust, strengthens long-term relationships, and drives repeat business.
• Occasional customer travel (up to ~10% of your time annually).

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• At least 1 year of related sales, account management, or customer-facing experience, with strong skills in relationship building, listening, persuasion, negotiation, and time management.
• Understanding of core sales principles, including how to position products and services, influence decisions, and support business growth.
• Familiarity with sales techniques, product presentations, and go-to-market strategies that help convert opportunities into results.
• Commitment to delivering excellent customer service and understanding customer needs at every stage of the sales process.
• Ability to maintain quality standards, assess customer satisfaction, and build credibility through responsive support.
• Strong written and verbal communication skills with the ability to connect effectively across a variety of audiences.
• Intermediate industry and product knowledge, with the ability to quickly build expertise and confidence in customer conversations.
• Comfort with self-directed prospecting and a track record of hitting activity and pipeline targets.
• Willingness to travel up to ~10% of the time.

Qualifications

• Intermediate industry and product knowledge, with the ability to quickly build expertise and confidence in customer conversations.
• Comfort with self-directed prospecting and a track record of hitting activity and pipeline targets.
• Willingness to travel up to ~10% of the time.

Skills

• Relationship building
• Listening
• Persuasion
• Negotiation
• Time management
• Product recommendations
• Customer service
• Communication
• Self-directed prospecting

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• Up to 12 days of paid time off
• Up to 2 paid well-being days
• Up to 1 paid volunteer day
• Up to 12 paid holidays
• Up to 3 floating holidays per year

Pay

This is a salaried non-exempt role. The starting salary range for this role and market is $84,000 to $110,000 annually. Under the plan, target compensation is anticipated to be 65% base salary and 35% commission. New hires are guaranteed to receive at least the target commission for six months. The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories. The bonus amount increases as performance surpasses quota, so the potential payout is not fixed and can grow as over-quota achievements increase. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.

Schedule

Lennox is in the office during the work week and operates within normal working hours.