Regional In-Hot Water Commercial Specialist

About Us

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone.

About the Role

As a Regional In-Hot Water Commercial Specialist, you will work with our sales and operations teams to grow existing customers and create new ones. You will drive revenue through quotations, placing orders, checking stock, verifying prices, and assisting in problem resolution to ensure customer satisfaction. You will positively support the In Hot Water Program, which includes our commercial water heater replacement program, and promote the AO Smith (AOS) product line and other key vendor water solutions. This role requires proactive support and knowledge of all product lines Reece offers.

Responsibilities

• Answer and quickly respond to the IHW after-hours number.
• Direct assigned associates in after-hours openings and IHW deliveries (participates as needed).
• Monitor AOS parts and water heating units' inventories at the branch location.
• Appraise Branch and Purchasing Managers of recommended inventory levels as needed.
• Monitor electric commercial conversion operations and assist when necessary.
• Determine if a factory representative is needed for IHW-related decisions.
• Monitor IHW delivery associates, equipment, and materials.

Requirements

• High School education or equivalent.
• Minimum 1+ years’ experience in a related wholesale distribution business.
• Inside Sales experience.
• Water Heater Product Knowledge.

Physical and Mental Requirements

• Attendance: Ability to maintain scheduled days and hours, including onsite presence at the assigned location.
• Physical Capacities: Lift up to 25 pounds occasionally; sitting and standing for extended periods.
• Operation of Office Equipment: Use of computers, copiers, and other office equipment; requires near vision, manual dexterity, and working near equipment.
• Oral Communication Skills: Speaking, speech clarity, and speech recognition.
• Written Communication Skills: Writing, reading, written comprehension, and written expression.
• Mental Capacities: Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Benefits

All full-time associates are eligible for the following benefits:

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) plus paid holidays
• Parental Leave
• Voluntary Benefits:
  • Vision
  • Long-term Disability
  • Voluntary Life and AD&D Insurance
  • Additional Voluntary Benefits through Corestream