Regional Hospital Coordinator #1845 - Homeland Security - Health & Social Services Division

The Hamilton County Health & Social Services Division is responsible for rapid response during public health emergencies. Employees must keep contact information current, be reachable for mobilization, and may have work hours modified to meet community needs. This role serves as the regional liaison for healthcare preparedness, coordinating emergency response planning and training across hospitals, healthcare facilities, and community partners, while ensuring compliance with federal and state guidelines, managing ASPR HPP grant deliverables, and strengthening healthcare coalitions.

Responsibilities

• Lead and facilitate Healthcare Coalition operations, ensuring alignment with ASPR, HPP, and CDC PHEP requirements.
• Coordinate development, implementation, and maintenance of emergency response and recovery plans.
• Act as liaison between healthcare facilities, public health departments, and emergency management partners during planning, drills, and activations.
• Manage ASPR HPP grant deliverables and prepare required reports.
• Develop and maintain systems for healthcare resource tracking and manage specialized assets.
• Plan and coordinate local trainings and exercises; provide technical assistance to healthcare facilities on preparedness and response activities.
• Ensure accurate and timely reporting; maintain updated coalition contact lists, websites, and communication platforms.
• Engage with community leaders, hospital executives, and media to communicate preparedness efforts and maintain strong partnerships.
• Manage logistics for coalition operations, including setup and breakdown of field operations to ensure readiness and rapid deployment.
• Oversee preventative maintenance of Healthcare Coalition assets, including inspections, repairs, and inventory management.
• During emergencies, work with the Tennessee Emergency Management Agency (TEMA) or Metropolitan Emergency Operations Center to allocate resources.
• Monitor utilization and movement of hospital resources and assist in providing additional resources throughout the region.
• Participate in discussions and decision‑making with emergency management officials inside and outside Hamilton County Health and Social Services.

Knowledge, Skills, Abilities, and Other Characteristics

• Knowledge of emergency preparedness planning.
• Knowledge of grants and contracts for hospitals related to emergency preparedness.
• Knowledge of training for emergency preparedness and response.
• Knowledge of computer hardware, software, and peripherals used in data‑management systems and emergency communication platforms.
• Knowledge of customer service and public‑relations practices and procedures.
• Skill in utilizing computer software to develop databases for research and analysis.
• Skill in collecting and analyzing public‑health statistics to identify risk factors or areas of concern.
• Skill in verbal and written communication for informational reports, presentations, and training.
• Skill in customer‑service/public‑relations techniques for responding to inquiries and complaints.
• Skill in establishing and maintaining effective working relationships with diverse stakeholders.
• Skill in effective oral and written communication.

Minimum Qualifications

• Master’s degree in Public Health, Emergency Management, Hospital Administration, or a closely related field + at least 3 years of direct work experience in healthcare administration, emergency preparedness, or public‑health program management; valid driver’s license.
• Bachelor’s degree in the same fields + at least 5 years of relevant experience; valid driver’s license.
• Associate’s degree in the same fields + at least 7 years of relevant experience; valid driver’s license.
• High school diploma + at least 9 years of relevant experience; valid driver’s license.

Additional Requirements

• Completion of the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) before operating a County‑owned vehicle.
• Position is essential/situational during inclement weather; employee must report to or remain at work even when administrative closings are announced, as determined by the Department Head.

Physical Requirements

• Intermittent sitting, standing, walking, and ability to lift up to 50 lb; must be able to drive an automobile.
• Moderate risk of exposure to public‑health hazards during emergency response operations.

Additional Information

• Overtime hours are not guaranteed and may change.
• All positions are in‑person and require regular, punctual attendance.
• Work may be required on holidays, weekends, and irregular or extended shift hours with short notice.