Regional Financial Systems Manager - Americas

Key Responsibilities

• Lead regional application support teams, including workload planning, coaching, and performance management.
• Set operational expectations for service quality, issue resolution, and communication.
• Promote consistent processes and clear documentation within the regional team.
• Oversee daily operations of regional financial systems, ensuring stability, and timely incident response.
• Review configuration and functional requests, evaluate impacts on financial processes, and approve changes.
• Cook with business users during month-end, quarter-end, and year-end close to ensure systems support required activities.
• Identify recurring issues and recommend improvements in process, training, or system setup.
• Work closely with Finance leadership to ensure systems support key processes such as general ledger, accounts payable, accounts receivable, fixed assets, procurement, and inventory.
• Ensure that system behavior aligns with accounting controls, audit requirements, and regulatory standards.
• Translate business needs into clear system requirements, considering accounting and operational impacts.
• Lead or support regional system initiatives, upgrades, integrations, and new deployments.
• Cook or support testing, validation, and user acceptance activities.
• Prepare project plans, manage tasks, and ensure deliverables meet regional business requirements.
• Communicate progress and issues to IT and Finance leadership.
• Participate in global solution design discussions, sharing regional needs and constraints.
• Implement global standards, templates, and best practices within the region.
• Provide feedback on global initiatives to ensure regional readiness and adoption.
• Manage relationships with software vendors, implementation partners, and support providers.
• Track performance against service levels and escalate issues when necessary.
• Support contract renewals and evaluations for regional tools and services.

Qualifications

• English / Spanish bi-lingual. Portuguese is also strongly desired.
• Bachelor’s degree in Information Technology, Finance, Accounting, Business Systems, or a related field.
• Seven or more years of experience working with financial systems in a multi-site or multi-entity company.
• Experience with at least one major ERP (e.g., Microsoft Business Central, Oracle Cloud ERP, SAP Business One, Pronto Xi, Totvs).
• Strong understanding of accounting processes, financial controls, and operational workflows.
• Experience leading teams or managing staff.
• Experience supporting or implementing financial modules such as General Ledger, AP, AR, FA, Procurement, or Inventory.
• Solid understanding of how system configuration affects financial outcomes.
• Knowledge of integration methods and supporting tools such as APIs, middleware, or Power Platform.
• Familiarity with change management, testing processes, and structured support models.
• Strong analytical and problem-solving abilities.
• Clear communication skills across technical and business groups.