Regional Field Tech

Responsibilities

• Perform diagnostics and repairs on John Deere equipment and technology.
• Performs diagnostics and repairs in the field as required.
• Maintains accurate inventory of parts and special tools kept in stock on service vehicle.
• Identify and communicate solutions for customer service opportunities in area of responsibility.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information.
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge.
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Maintains current knowledge of John Deere and competitive products.

Requirements

• High school diploma or equivalent required; associate’s degree preferred.
• 5+ years of service repair experience, with a strong history of meeting performance metrics.
• Valid driver’s license required; CDL preferred.
• Technical Expertise: Proficient in mechanical, electrical, and hydraulic systems in off-road, construction, lawn, or heavy equipment; familiar with computer-based diagnostic tools like Service ADVISOR™.
• Communication: Effective verbal and written communication skills for customer interactions and team collaboration.
• Tools & Equipment: Must have an adequate toolset for diagnostics and repairs; experience with diagnostic equipment and vehicles required.

Qualifications

None specified.

Skills

None specified.

Benefits

None specified.

Pay

Not specified.

Schedule

Remote work covering Mclean, Sheridan, Wells, and Kidder counties.