Regional Events Coordinator

Location: Florida (Hybrid), preferably based in Orlando

About the role

Support the successful planning and execution of Nord Anglia Regional Events, with a focus on travel, logistics, communication, and operations.

Responsibilities

• Engagement and Interaction
  • Develop excellent relationships with all key stakeholders, both internal and external.
• Logistics and Operations
  • Coordinate and support travel logistics and operational delivery of regional events.
  • Book and manage participant and chaperone flights.
  • Align bookings with event itinerary and requirements as well as budgetary goals.
  • Communicate travel itineraries to manager for timely inclusion in collaboration folders.
  • Liaise with school leads for confirmations, passenger lists, rooming lists, and other planning details, with continued follow-ups.
  • Maintain accurate travel trackers, confirmations, and checklists for the team, schools, and vendors.
  • Monitor all flights and legs of travel; proactively alert issues and communicate to manager for any itinerary adjustments.
  • Respond to travel delays, itinerary changes, and/or cancellations, helping to identify and implement effective solutions while providing support to school travelers.
  • Create and maintain detailed event timelines and schedules to support smooth execution and timely completion of tasks.
  • Facilitate clear and consistent communication with schools, parents, and other key stakeholders.
• Vendor Relationship Management
  • Identify, negotiate, and work closely with vendors, suppliers, and contractors to negotiate contracts and secure necessary services and resources, ensuring accuracy, timeliness, and alignment with event goals.
  • Build and maintain strong relationships with airlines, agents, transportation providers, hotels, and other event partners.
• Post-Event Evaluation
  • Conduct post-event evaluations to review travel operations, event execution, and stakeholder experience.
  • Gather feedback from attendees and stakeholders to gauge satisfaction levels and make recommendations for future events.
  • Support the team in identifying efficiencies to continuously improve travel and operational processes.

Requirements

• Bachelor's degree in Event or Project Management, Business, Travel, Hospitality, or related field.
• Proven experience of at least 3 years in event logistics, trip and travel planning and management, or hospitality operations, with a successful track record of executing a variety of trips.
• Excellent organizational skills with the ability to deliver on immediate priorities and plan for future needs.
• Ability to contribute to a range of projects running simultaneously while maintaining high standards.
• Highly developed interpersonal skills and a collaborative approach to work.
• Ability to work independently, displaying initiative and creativity.
• Well-developed written and oral communication skills.
• Able to prioritize, meet targets within deadlines, and surpass expectations.
• Strong team player able to put the team’s needs above one’s own when required.
• Effective and productive in a home-working environment.
• Good cross-cultural, interpersonal, and communication skills to interact with diverse nationalities.
• Results-oriented with the ability to consistently map efforts against identified KPIs.
• Proficiency in event management software and tools, as well as Microsoft Office suite.
• Creative problem-solving abilities and a proactive approach to overcoming challenges.
• Flexibility to work evenings, weekends, and holidays, as required by event schedules.
• Multilingual is a plus.
• You’d like to work in a purpose-led sector.