Regional Director of Operations
About the role
The Regional Director of operations will manage all aspects of the company's distribution centers in the assigned region including but not limited to; personnel, process, adherence to company policy, safety, adherence to regulatory policy, quality, staffing, strategic planning, and constant improvement.
Provide insight and expertise guiding annual expense budget and manpower requirements to DC managers.
Compensation & Schedule
Salaried: $175k- $220k (based on experience) plus bonus eligibility
Monday - Friday (w/ some Saturdays depending on business needs)
Full-time, exempt
Remote - w/ frequent travel to Distribution sites (50%)
Benefits
We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0–90 days after hire and include:
- Vacation, Personal, and Sick time
- MEDICAL, DENTAL, VISION, LIFE INSURANCE, AND DISABILITY coverage
- Flexible Spending Accounts
- A 401(k) plan
You’ll also enjoy discounts on brand-name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one.
What you will do
- Take an active role in managing the day-to-day operations of managers and teams, identifying opportunities for improvement.
- As a catalyst for change while standardizing KPI’s, training and leadership procedures, and performing assessments of productivity.
- Facilitate communication of goals and changes between upper management and warehouse staff, working cross-functionally with other internal teams.
- Build structure for internal programs through team management including budget, workflow, scheduling, reporting, and more.
- Improve operational overhead through cost-saving initiatives, inventory control, and streamlining warehouse operations and administrative processes.
- Manage the company’s overall shipping, receiving, cycle counting, and warehouse maintenance functions.
- Strategically manage warehouse in compliance with company’s policies and vision.
- Accountable for budget and P&L of the Warehouse Division.
- Assist your DC managers to maintain effective, positive employee relations in the facility to enable the company to attract and motivate highly qualified hourly and salaried employees.
- Assist DC managers develop and maintain a work environment which promotes employee inclusion, recognition, and defective communication.
- Develop operating strategies to manage future growth, improve quality and reduce operating cost.
- Measure and analyze performance statistics for the purpose of setting goals and maintaining or exceeding standards, and continuous improvement efforts.
- Identify problem areas and work with DC managers and their teams to provide solutions that will continue to raise performance level.
- Promote open, honest communications between departments and across functions within the distribution centers as well as with internal customers and those outside the distribution centers.
- Audit, evaluate and negotiate operational expenses to ensure accuracy, efficiency, and consistency.
- Interface with other departments to increase efficiencies and foster teamwork.
What we're looking for
- Bilingual in Spanish preferred
- Bachelor’s degree from four-year college or university in Business/Logistics/Supply Chain or other related
- 10+ years of prior warehouse experience.
- 7+ years of leadership and team management experience.
- Deep understanding of standard technical systems including WMS and ERP systems.
- Extremely organized and detail oriented.
- Experience in continuous improvement tools/methodologies to drive customer fulfillment, quality, efficiency, and safety.
- A “roll-up” your sleeves leader with the ability to collaborate, interact and communicate at all levels of the organization.
- Excellent team-building and coaching skills.
- Strong values and a bias for action in decision-making.
- Ability to act with integrity, professionalism, and confidentiality.
- Proficient in MS Office Suite
- Proven track record of being an effective leader in a fast-paced, high-volume organization.
- Excellent verbal and written communication skills.
- Must have knowledge of OSHA regulations and safety compliance requirements.