Regional Director of Operations

About the role

As a Region Director at Metro Vein Centers, you will oversee operations for a group of 10+ clinics, play a critical role in spearheading growth, process innovation, people management, and full profit and loss responsibility. You will collaborate with leaders across the organization in different departments, build a high-performing team of Office Managers, and work directly with physicians and individual clinic leaders to build a culture of trust and accountability.

Responsibilities

• Oversee operations for a group of 10+ Metro Vein Centers offices
• Spearhead growth, process innovation, and people management
• Own the clinic operations P&L
• Set goals and drive to achieve operational KPI targets
• Establish a culture of accountability with physicians and clinical staff to influence performance improvement
• Collaborate with partners across the organization, including executive leadership, on important project management, initiative launches, and various communications

Requirements

• Bachelor’s degree preferred
• 5+ years of relevant operations leadership experience, preferably multi-site, in a provider-based healthcare organization
• Excellent leadership and interpersonal skills
• Self-starting, proactive leadership style
• Results- and data-driven with a metrics-focused approach to scaling operations and driving performance

Qualifications

• Proven success in managing a multi-site brick & mortar services environment
• Commitment to ongoing learning and professional development for yourself and your team
• Passion for and/or interest in innovative healthcare, wellness, industry disruption, multicultural markets; preference for experience with companies with physical operations/footprints and/or insurance-based revenue models
• Bilingual (English/Spanish) a plus

Skills

• Leadership and interpersonal skills
• Strong cross-functional team and project management experience
• Data-driven approach to scaling operations and driving performance
• Results-oriented mindset
• Ability to thrive in a high-growth clinical care business environment
• Innovative strategic thinker with a passion for hands-on execution

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid Time Off (PTO) + Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)

Pay

$120,000 - $160,000 USD

Schedule

Monday - Friday

Travel

75% of the week to various clinics to support operations