Regional Director of Operations

What You'll Do

• Lead and support a portfolio of Independent Living, Assisted Living and Memory Care communities to achieve exceptional operational, financial, and quality outcomes.
• Coach, mentor, and develop Executive Directors and community leadership teams.
• Drive occupancy growth, revenue optimization, and sustainable Net Operating Income (NOI) performance.
• Partner with community leaders to identify opportunities for increased revenue, operational efficiencies, and enhanced resident experiences.
• Ensure compliance with all state and federal regulations while maintaining a resident-centered approach to care and services.
• Foster a culture of accountability, engagement, innovation, and continuous improvement.
• Collaborate closely with Home Office partners in sales, marketing, wellness, human resources, finance, dining, life enrichment, and wellness services.
• Analyze operational metrics and financial reports to identify trends, solve problems, and drive results.
• Build strong relationships with residents, families, referral partners, investors, and community stakeholders.
• Travel regularly throughout the region to provide hands-on support and leadership.

What You'll Bring

• Regional or multi-site leadership experience in senior living, including Independent Living, Assisted Living and Memory Care.
• Proven success leading community operations and developing high-performing teams.
• Strong financial acumen with experience managing budgets, interpreting financial statements, and driving revenue growth.
• A track record of improving occupancy, retention, and operational performance.
• Exceptional communication, relationship-building, and coaching skills.
• Strategic thinking combined with a hands-on leadership approach.
• The ability to navigate complexity, prioritize effectively, and make sound decisions.
• A passion for serving older adults and creating exceptional experiences.

Qualifications

• Bachelor's degree in Healthcare Administration, Business, Gerontology, or a related field preferred.
• Valid driver's license and reliable transportation.
• Ability to travel up to 60% throughout the assigned region.
• Ability to meet all state and federal employment requirements, including background screening.