REGIONAL DIRECTOR

About the role

Supportive Concepts for Families, Inc. (SCFF) is a 30-year-old organization dedicated to improving lives through high-quality services and support. The Regional Director leads multiple programs, drives operational excellence, and supports meaningful outcomes for individuals and communities.

Responsibilities

• Lead and support Program Directors throughout the region
• Drive organizational strategy and operational initiatives
• Foster a culture of accountability, collaboration, and professional growth
• Provide coaching, mentoring, and values-based leadership
• Partner with Human Resources on recruitment, retention, workforce planning, and leadership development
• Support change management initiatives and champion employee engagement
• Provide day-to-day operational oversight for regional programs
• Ensure high-quality service delivery and program performance
• Strengthen relationships with referral sources and community partners
• Support census growth and service expansion opportunities
• Promote organizational culture, diversity, inclusion, and employee engagement initiatives
• Ensure services are person-centered, trauma-informed, and aligned with best practices
• Partner with Clinical and Quality teams to improve outcomes
• Oversee implementation of corrective action plans and quality improvement initiatives
• Ensure compliance with federal, state, payer, accreditation, and organizational requirements
• Maintain strong relationships with funders and government agencies
• Support new program development, business expansion, licensing activities, and RFP responses
• Represent the organization with funders, regulatory agencies, and community stakeholders
• Advocate for the individuals and communities we serve
• Develop strategic partnerships that support growth and service excellence

Qualifications

• Bachelor's Degree in Human Services or a related field
• Minimum six (6) years of experience supporting individuals with intellectual/developmental disabilities, mental health conditions, substance use disorders, or similar populations
• Minimum three (3) years of leadership experience managing programs or teams within human services
• Strong communication, organizational, and time management skills
• Valid driver's license with the ability to travel throughout the region
• Ability to obtain all required background clearances

Benefits

• Competitive Compensation
• DailyPay - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Professional Development Opportunities
• Career Growth & Development
• Leadership Development Opportunities
• Executive Coaching and Mentorship
• Professional Growth and Advancement
• Multi-State Leadership Exposure
• Strategic Planning and Organizational Development
• Meaningful Work That Matters
• Lead Programs That Transform Lives
• Support Individuals, Families, and Communities
• Build and Develop Future Leaders
• Strengthen Community Partnerships
• Drive Quality Outcomes and Innovation
• Join a Mission-Driven Organization