Regional Director

About the role

Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.

The Regional Director provides leadership and direction across multiple districts to support long-term growth and performance. This role builds strong leadership teams, ensures alignment to company priorities, and drives regional financial and operational results. The Regional Director focuses on scalability, consistency, and sustained success across markets.

Competencies

• Drive for Results: Creates a results-driven culture aligned to long-term strategic objectives.
• Customer Centric: Creates a culture centered on customer satisfaction; builds community connections to strengthen the brand.
• Builds High Performance Teams: Shapes culture to attract and retain talent. Ensures systems for succession and pipelines. Builds teams aligned with company strategy and values.
• Drives Engagement: Champions organizational values, inspires leaders to engage their teams, and creates a culture of belonging, recognition, and shared purpose across the region.
• Dealing with Ambiguity: Stays calm and focused in uncertain situations, makes sound decisions with limited information, adapts quickly, encourages creative solutions, and treats change as opportunity.
• Strategic Agility: Sees ahead clearly, anticipates future trends and consequences, and translates them into action plans.

Responsibilities

People

• Build and lead a high-performing District Manager team
• Own regional talent strategy, succession planning, and bench strength
• Coach District Managers on leadership effectiveness, decision quality, and talent development
• Ensure leadership standards and cultural expectations are consistent across the region
• Partner with HR to plan long-term talent needs for growth and expansion

Operations

• Set regional operating standards and ensure scalable execution
• Ensure operational consistency across districts and markets
• Identify process gaps and partner cross-functionally to improve systems
• Lead regional operational reviews and continuous improvement initiatives
• Serve as executive escalation point for operational risk and compliance