Regional Director

Essential Job Functions

• Oversight of daily operations, leasing performance, resident experience, and property conditions.
• Regular site visits and quarterly inspections to review staffing, maintenance, resident concerns, and overall property performance.
• Partnering with corporate teams to resolve operational concerns and improve processes.
• Direct supervision, coaching, and support of Property Managers.
• Regular one-on-one meetings, performance feedback, and accountability efforts.
• Hiring, onboarding, training, and employee engagement initiatives.
• Overseeing capital improvements, renovations, deferred maintenance, vendor performance, and project budgets.
• Reviewing monthly financials, leasing reports, capital expenditures, and property performance against budget.
• Ensuring compliance with company policies, Fair Housing, ADA, and applicable housing laws and regulations.
• Supporting acquisitions, dispositions, refinancing, investor tours, and property business plans.
• Representing the company professionally and providing operational insight for regional and company initiatives.

Knowledge, Skills, And Abilities

• Bachelor’s degree required; CPM, CAPS, or similar certification preferred.
• Minimum 5–7 years of multifamily experience, including at least 3 years in a Regional Manager or Director-level role.
• Experience overseeing portfolios of 1,000+ units preferred.
• Strong leadership, financial analysis, communication, organization, and problem-solving skills.
• Experience with Yardi and proficiency in Microsoft Excel, Word, and Outlook required.
• Ability to travel within the region and to the Philadelphia Home Office up to 60%.

Physical And Other Requirements

• Ability to sit, stand, walk, communicate, and use hands to perform job duties.
• Ability to occasionally lift up to 15 pounds.
• Ability to work evenings, weekends, holidays, or overtime as needed.
• Ability to maintain high ethical standards and exercise sound judgment.