Regional Director

Key Responsibilities

• Recruit, hire, train, coach, and develop Community Managers
• Provide performance feedback, evaluations, and corrective action as needed
• Acknowledge compensation, bonuses, and incentive recommendations
• Facilitate regular Community Manager meetings and leadership training
• Partner with Human Resources on employee relations and staffing decisions

Financial Performance & Asset Management

• Oversee annual budgeting, forecasting, and business planning for the portfolio
• Review and analyze financial statements, general ledger activity, variances, delinquencies, and write-offs
• Drive revenue optimization, expense control, and budget compliance
• Approve capital expenditures, service contracts, and major purchases per company policy
• Participate in monthly financial review meetings with executive and corporate leadership

Operations Oversight

• Ensure consistent execution of company policies, procedures, and operating standards
• Conduct regular community inspections focused on operations, leasing, maintenance, curb appeal, and safety
• Support lease-ups, new developments, and acquisitions through operational guidance
• Ensure data accuracy, reporting compliance, and timely completion of required documentation
• Provide leadership support during emergencies and critical operational issues

Leasing, Marketing & Revenue Strategy

• Provide strategic guidance on leasing performance, renewals, pricing, concessions, and occupancy strategies
• Maintain leasing reports, market surveys, shopping reports, and call evaluations
• Identify underperforming communities and lead corrective action plans
• Pearl with marketing leadership on advertising and outreach strategies

Maintenance & Capital Oversight

• Oversee maintenance operations to ensure service standards, unit turns, preventative maintenance, and curb appeal
• Approve capital projects, vendors, and contractors and ensure insurance and safety compliance
• Partner with regional maintenance leadership to ensure quality, efficiency, and budget adherence

Resident Experience & Customer Service

• Ensure a high level of customer service across all communities
• Aid with escalated resident concerns and grievance resolution
• Consistently enforce community policies and service standards

Collaboration & Special Projects

• Partner with corporate teams including Operations, Marketing, HR, Accounting, Construction, and IT
• Maintain productive relationships with vendors and external partners
• Lead and support special projects and strategic initiatives as assigned

Qualifications

• 4+ years of property management or related business experience required
• Prior multi-site or regional leadership experience preferred
• Bachelor’s degree required; MBA or Master’s degree preferred or equivalent experience

Skills & Competencies

• Strong leadership, coaching, and people management skills
• Advanced financial acumen with experience managing budgets and portfolio performance
• Excellent communication, presentation, and relationship-building abilities
• Ability to manage multiple priorities in a fast-paced, multi-site environment
• High level of professionalism, discretion, and accountability
• Proficiency with Microsoft Word, Excel, and property management software (OneSite, Yardi, or similar preferred)

Physical & Work Requirements

• Ability to travel regularly within assigned region
• Ability to stand, walk, climb stairs, and lift up to 30 pounds
• Work indoors and outdoors in varying weather conditions
• High-responsibility role with frequent deadlines and financial accountability
• Work may occur in pet-friendly environments

Pay Range

$120,000 - $125,000 per year

Our Company is an equal Opportunity Employer.

As a condition of employment, a satisfactory drug test and background check are required.