Regional Director

A rapidly growing, private equity-backed leader in the commercial door, dock, and access solutions industry. Having recently surpassed 100 employees, the organization is executing an aggressive acquisition strategy and expanding its footprint throughout the Northeast.

About the role

Provide operational leadership across multiple branch locations throughout New England. Coach and develop Branch Managers and Service Managers while driving accountability around operational and financial performance. Improve service operations, dispatch, routing, inventory management, billing, and overall branch efficiency. Lead the operational integration of newly acquired businesses, helping standardize processes, systems, and reporting. Monitor branch performance through KPIs, financial metrics, and service performance while identifying opportunities for improvement. Foster a strong safety culture and ensure compliance with company policies and OSHA standards. Serve as the primary operational liaison between the field and executive leadership.

Responsibilities

• Provide operational leadership across multiple branch locations throughout New England.
• Coach and develop Branch Managers and Service Managers while driving accountability around operational and financial performance.
• Improve service operations, dispatch, routing, inventory management, billing, and overall branch efficiency.
• Lead the operational integration of newly acquired businesses, standardizing processes, systems, and reporting.
• Monitor branch performance through KPIs, financial metrics, and service performance to identify improvement opportunities.
• Foster a strong safety culture and ensure compliance with company policies and OSHA standards.
• Serve as the primary operational liaison between the field and executive leadership.

Requirements

• 7+ years of operations leadership within commercial doors, dock equipment, access control, overhead doors, or a closely related field service environment.
• Multi-site leadership experience with responsibility for operational performance and P&L.
• Strong leadership skills with the ability to build credibility with both technicians and senior leadership.
• Experience improving service operations, dispatch, scheduling, and field execution.
• Willingness to travel approximately 75% throughout the New England region.
• Experience with ERP or Field Service Management systems such as NetSuite, ServiceTitan, or similar.

Preferred Qualifications

• Experience integrating acquisitions or leading operational change across multiple locations.
• Background with organizations such as Miner, DuraServ, DH Pace, Vortex, or similar commercial service organizations.
• OSHA or formal safety leadership experience.
• Lean, Continuous Improvement, or process optimization experience.

Benefits

• Join a company at an exciting stage of growth with direct impact on business scaling.
• Play a key role in integrating acquisitions and establishing operational best practices.
• Work alongside an experienced executive team that values initiative, collaboration, and continuous improvement.
• Significant visibility with leadership and opportunity to influence day-to-day operations and long-term strategy.
• Strong long-term career growth as the organization continues to expand through acquisition.

Career Growth

This role offers a unique opportunity to help shape the operational foundation of a rapidly expanding organization. As additional acquisitions are completed, the scope of responsibility will continue to grow, creating a clear path toward broader regional leadership or VP-level operations responsibilities.

Pay

$140,000 - $160,000 per year