Regional Diagnostic Director

At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies, helping bring innovative therapies to market and supporting the patients who depend on them.

About the role

This is a remote field-based position. Candidates should live in close proximity to a large airport hub. The Regional Diagnostic Director (RDD) is a field-based diagnostic leader responsible for leading and managing a team of Diagnostic Specialists (DS) and providing insights to reinforce their efforts of educating healthcare professionals (HCPs) across all assigned therapeutic areas. This role establishes deep diagnostic expertise aligned with global diagnostic strategy for the assigned U.S. team of Diagnostic Specialists. The RDD supports cross-functional business areas through testing awareness, genotyping education, and execution of diagnostic programs. They will assist in goal setting, training, supporting DS educational efforts, and overall management of the DS team.

Responsibilities

• Genotyping & Diagnostic Leadership
  • Manage and facilitate U.S. DS efforts to educate on genetic testing to support client efforts in raising awareness of sponsored testing programs.
  • Train and provide leadership to support DS team educational initiatives.
  • Assist in designing appropriate compensation structures and supporting DS team efforts to meet individual and team goals and expectations.
• Cross-Functional Collaboration & Market Development
  • Compliantly partner with cross-functional teams within our client’s organization.
  • Assist Senior Director of U.S. Diagnostics in reporting requirements and other business needs as directed.
  • Contribute to ongoing development and implementation of the U.S. Diagnostic strategy.
• Education, Training & Advocacy
  • Help DS’s identify potential Genetic Testing Key Opinion Leaders (KOLs) with educational needs pertaining to genetic testing programs, providing awareness to these HCPs.
  • Provide direct diagnostic field training and oversight, and assist with material creation.
  • Attend conferences to learn and understand diagnostic programs and testing.
  • Participate where compliant in advocacy, outreach, and engagement with local organizations.
  • Support and assist with the delivery of high-quality educational content and provide insights to inform strategy.
  • Educate HCPs and associated internal partner labs for seamless sponsored testing utilization.
  • Provide education for HCPs regarding resources for questions and follow-up from the testing labs.
  • Provide expertise for IRD gene panels and best practices for testing utilization.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• People Leadership
  • Responsible for and oversee their respective department.
  • Determine job objectives, work methods, and performance standards; review performance relative to departmental objectives.
  • Discuss appraisals with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge, and administer all other personnel actions.
• All other duties as assigned.

Expectations

• Extensive travel required. Capable of traveling long distances via various modes of transportation including car, plane, and train.
• Comfortable working with modern electronic hardware and AI including Microsoft Co-pilot, ChatGPT, Grok, etc.

Requirements

• BA/BS required; healthcare degree strongly preferred (MS, RN, PA, PharmD, PhD).
• Minimum 10+ years of pharma/biotech experience in sales, clinical/medical, or diagnostics.
• Proven success working in high-performing, diverse teams.
• Experience collaborating with KOLs, labs, and internal/external stakeholders.
• Prior experience in rare or ultra-rare diseases with strong patient focus preferred.
• Strong history of success leading teams to meet and exceed goals.
• Diagnostic and scientific acumen.
• Strategic thinking and operational capability.
• Ability to succeed in matrixed environments.
• Persistence, resilience, and achievement orientation.
• Excellent communication and presentation skills.
• Cross-functional capability and strong ethical standards.
• Knowledge of ophthalmology genetics strongly preferred.

Cultural Beliefs

• Patient Minded - I act with the patient’s best interest in mind.
• Client Delight - I own every client experience and its impact on results.
• Take Action - I am empowered and hold myself accountable.
• Grow Talent - I own my development and invest in the development of others.
• Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters - I speak up to create transparent, thoughtful, and timely dialogue.
• Embrace Diversity - I create an environment of awareness and respect.

Pay

If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations.

Benefits

More information about EVERSANA’s benefits package can be found at eversana.com/careers.