Regional Coach Greater PA

About the role

Wells Fargo is seeking a Regional Coach for their National Branch Growth & Enablement team within the Consumer Banking and Lending division. This role will improve branch network performance through the delivery of scalable workshops and targeted coaching for new District Managers.

Responsibilities

• Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually) to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, and other priority topics.
• Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers (new District Managers identified by Regional Executives).
• Support Branch Leaders in identifying opportunities and feedback, aligning with Regional Executives and District Managers, and implementing simple actions to boost success.
• Support District Managers in facilitating District Manager-led Branch Manager meetings.
• Support Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers.
• Engage in customer and employee-facing pilots and rollouts, collect feedback, and evaluate effectiveness.

Requirements

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Strong working knowledge and understanding of how the bank branches operate.
• Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how each drives improved customer experience and business growth.
• Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high-impact opportunities.
• Prowess in coaching and influencing across multiple levels - driving behavior change, supporting large-scale training initiatives, and guiding effective prioritization and skill execution without direct authority.
• Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills.
• Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure.

Desired Qualifications

• Strong understanding of the Behavior Framework and its role in improving branch performance.
• Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how each drives improved customer experience and business growth.
• Proven ability to coach and influence across multiple levels - driving behavior change, supporting large-scale training initiatives, and guiding effective prioritization and skill execution without direct authority.
• Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills.
• Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure.

Job Expectations

• Ability to travel approximately 50-75% of the time.
• Reliable transportation is required.
• This position is not eligible for visa sponsorship.