Regional Billing Manager - Midwest

About the role

The Regional Billing Manager is responsible for leading the company’s billing operations within a defined region, ensuring accurate, timely, and compliant invoicing for project-based and service-related revenue streams. This role oversees billing processes, manages a team, partners closely with Operations, Project Management, and Accounting, and drives continuous improvement in systems, controls, and workflows.

Responsibilities

• Oversee end-to-end billing operations, ensuring accurate and timely invoicing across all projects, service lines, and business units
• Manage and develop a team of billing specialists; set performance expectations and ensure accountability
• Review and approve invoices, pay applications, lien waivers, and supporting documentation in alignment with contract terms
• Partner with Project Managers, Operations, Accounting, and Field Teams to ensure billing accuracy, completeness, and proper revenue capture
• Interpret customer contracts and work with various billing software to ensure billing compliance with terms such as time & materials (T&M), unit pricing, milestones, and retainage
• Ensure compliance with customer requirements, including portals, documentation, and audit standards
• Drive improvements in billing processes, systems, and controls to increase efficiency and reduce billing cycle times
• Collaborate with corporate Accounts Receivable team and FP&A to support collections, resolve disputes, and reduce aging balances
• Maintain and enforce internal controls related to billing accuracy, revenue recognition support, and audit readiness within the region
• Support month-end and year-end close processes, including revenue-related reporting and reconciliations
• Analyze billing metrics (e.g., cycle time, error rates, unbilled revenue) and provide reporting and insights to leadership
• Partner with IT and Finance leadership on ERP optimization, billing system enhancements, and integrations
• Ensure compliance with company policies, GAAP principles, and industry-specific billing practices

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience)
• 5+ years of progressive billing or revenue accounting experience, preferably in construction, industrial services, or a project-based environment
• 2+ years of experience leading or supervising a billing or accounting team
• Strong knowledge of contract billing structures (T&M, fixed price, unit rate, milestone billing)
• Experience working with ERP systems (e.g., Viewpoint, SAP, Oracle, or similar)
• Proficiency in Microsoft Excel, including advanced functions (pivot tables, lookups, data analysis)
• Strong attention to detail with the ability to manage high-volume, deadline-driven workflows
• Excellent communication and cross-functional collaboration skills

Qualifications

• Preferred experience in construction, energy, infrastructure, or industrial services industries
• Familiarity with AIA progress billing, pay applications, lien waivers, and retainage practices
• Experience with job costing and project-based financial reporting
• Knowledge of revenue recognition principles (ASC 606) and their impact on billing
• Experience with process improvement initiatives, automation, or system implementations
• CPA or other relevant professional certification (preferred but not required)
• Experience supporting multi-entity or multi-state operations