Regional Behavioral Health Technician (Greenbrook)

About the role

Greenbrook Mental Wellness Centers is seeking a patient‑focused Behavioral Health Technician to deliver life‑changing TMS and esketamine therapies at its outpatient centers in Chicago, Glenview, and Hoffman Estates. The role offers the opportunity to make a difference by improving patients’ quality of life through innovative depression treatments, receive specialized training and certification in Transcranial Magnetic Stimulation (TMS) and Esketamine Therapy, and grow clinically in a supportive, mission‑driven team.

Responsibilities

• Administer TMS and esketamine treatments according to clinical protocols
• Monitor patient responses and comfort during treatment
• Complete psychiatric rating scales and clinical documentation
• Provide compassionate support throughout the patient journey
• Schedule appointments and manage patient flow
• Handle check‑in and check‑out procedures
• Maintain accurate electronic medical records (EHR)
• Support financial and administrative processes
• Assist with insurance and billing processes as needed
• Help ensure efficient daily clinic operations

Requirements

• High School Diploma, Associate’s Degree, or equivalent clinical certification (required)
• Bachelor’s Degree in Psychology, Social Work, Human Services, or related field (preferred)
• Experience in fast‑paced patient‑facing, customer service, or healthcare environments
• Stable and consistent work history
• Healthcare experience or internship equivalent to one year (preferred)
• Ability to stand for extended periods
• Willing and able to travel between Chicago‑area clinic locations as needed; reliable personal transportation required
• Basic Life Support (BLS) certification (provided upon hire)

Qualifications

• Patient‑focused: genuine desire to help others and create positive experiences
• Proactive & adaptable: takes initiative, solves problems, communicates confidently
• Detail‑oriented: organized, accurate, dependable in a fast‑paced setting
• Team‑oriented: enjoys collaboration and contributing to a supportive, mission‑driven culture

Skills

• Experience with Microsoft Office
• Familiarity with EHR systems (AdvancedMD and Salesforce preferred)
• Strong written and verbal communication skills

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• Generous paid time off
• Company‑paid training and development opportunities
• Health savings and flexible spending accounts
• Company‑paid life insurance and additional voluntary life insurance
• Company‑paid short‑term and long‑term disability insurance
• Paid sick leave (where required by state law)
• Flex‑PTO for full‑time exempt employees

Pay

Starting pay range: $22‑$24 per hour, based on education, experience, and qualifications (DOE).

Schedule

Full‑time, Monday‑Friday, 40 hours per week. Shifts are 8‑hour blocks scheduled between 7 am and 7 pm; exact shift times may vary but consistent availability during those hours is required.