Regional Area Maintenance Manager Assistant

Key Responsibilities

• Assist in monitoring the quality and quantity of market-ready units and turnover work to meet company standards.
• Support property inspections and ensure cleanliness, curb appeal, and maintenance standards are maintained.
• Observe and report property appearance issues and assist with corrective actions.
• Track and verify semi-annual smoke detector inspections and AC filter replacements, ensuring documentation is maintained.
• Monitor maintenance service requests, inspection schedules, and ensure deficiencies are addressed.
• Support semi-annual property visits and ensure two annual interior inspections per community using CONAM inspection standards.

Staffing

• Assist with reviewing resumes, interviewing candidates, and providing hiring recommendations.
• Support scheduling and prioritization of Roving Maintenance Technicians when assigned.
• Provide input and support for performance coaching, corrective actions, and productivity improvement of maintenance staff.

Education & Training

• Aid in training associates on CONAM policies, procedures, standards, and job performance requirements.
• Coordinate and conduct maintenance training and encourage industry-related education and certifications.
• Identify skill gaps and recommend training programs or certification opportunities for maintenance staff.

Purchasing

• Support vendor bidding processes and provide vendor recommendations when requested.
• Affiliate with annual re-bidding, vendor pricing reviews, and development of the regional vendor guide.
• Monitor vendor performance and gather feedback from community teams regarding service quality and responsiveness.

Workplace Safety

• Support enforcement of safety regulations and proper use of safety equipment.
• Ensure Safety Data Sheets (SDS) are available and safety practices are followed.
• Communicate compliance requirements and report safety deficiencies to leadership.

General

• Maintain compliance with CONAM key control policy.
• Perform site-level repairs (plumbing, carpentry, water heater installation, etc.) as needed to reduce vendor costs.
• Complete additional duties as assigned.

Driving Ability

• To drive locally for business purposes pertaining to property management maintenance.

Who You Are: (Requirements of the Position)

• Experience: Minimum of 2-3+ years of hands-on related experience in apartment maintenance required. Minimum of 2+ years in a supervisory role required.
• Education: Knowledge of the building trades such as electricity, carpentry, and plumbing. Provide regular guidance to employees and contractors to function as a high-performance team in a high touch, customer service environment. Manage & track life safety systems- fire panels, sprinklers, & extinguishers, for each site. Technical Experience: Able to handle tools and power equipment, such as drills, saws, grinders, electrical testers, HVAC systems, and plumbing tools. including proficiency in plumbing, electrical systems, HVAC, appliance repair, and general carpentry. Tech Savvy: Proficiency in Microsoft Office Applications strongly preferred. Problem-Solving Skills: Strong troubleshooting abilities to quickly assess and resolve maintenance issues, ensuring minimal disruption to residents. Communication: Excellent verbal and written communication skills to interact with residents, team members, and vendors effectively. Customer Focus: A passion for delivering exceptional service to residents and creating a positive living experience. On Call Rotation: Willingness to work a flexible schedule and participate in an on-call rotation to handle apartment maintenance emergencies. Ability to lift up to 50 lbs. Possess a valid driver’s license and proof of automobile liability insurance coverage.