Regatta Restaurant Manager

About the role

Come join the award-winning King’s Pointe Resort in Storm Lake, IA! We are currently accepting resumes for the Regatta Restaurant Manager located inside of King’s Pointe Resort.

Responsibilities

• Oversee and manage all areas of the restaurant on site
• Manage day-to-day staffing requirements, oversee staff assignments, and develop team members to improve department performance
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs; ensure that all financial duties (invoices, reporting, payroll issues) are completed accurately, on time, and in accordance with company policy
• Estimate food and beverage cost for efficient provisioning and purchasing of supplies; supervise portion control and the quantities of preparation to minimize waste; estimate food needs, place orders, and schedule deliveries accordingly and efficiently
• Enforce sanitary practices for food handling, general cleanliness, maintenance of kitchen and dining areas; ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances; ensure consistent high quality of food preparation and service
• Maintain professional restaurant image, including cleanliness, proper uniforms, and appearance standards
• Ensure customer service in all areas; respond to complaints and take appropriate actions to turn dissatisfied guests into returning guests; investigate and resolve service and food quality complaints
• Follow all OSHA standards and maintain up-to-date SDS binder for all chemicals used within the department; educate and train all team members in compliance with federal, state, and local laws and safety regulations
• Recruit, manage, train, and develop the Restaurant team. Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team
• Monitor hotel facility budget and control expenses
• Participate in loss prevention program
• Assist other departments as required and additional duties as assigned

Qualifications

• Bachelor of Science degree in hotel/restaurant/hospitality management, or equivalent work experience
• 3+ years working in food service role with progressive responsibilities
• Experience in the hospitality industry
• Experience managing teams of people in the food service industry
• Demonstrated professional demeanor with exemplary verbal communication skills
• Ability to prioritize tasks and successfully manage multi-tasking situations
• Ability to work effectively in a team environment
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness
• Must obtain and maintain the necessary certifications and/or licenses for the position

Environmental and Physical Requirements

• Prolonged periods walking, standing and carrying
• Ability to lift, carry, and place up to 30 pounds at a time
• Availability to work days, nights, weekends, and/or holidays as needed

Benefits

• Eligibility to enroll in the 401(k) after 6 months of service – with company match
• Flexible scheduling
• On-the-job training
• Paid Time Off – begin accruing day one
• Holiday Pay when working one of our designated Company Holidays
• Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties
• Travel discounts available through the various brands of hotel that are currently in our portfolio
• For regular full-time team members/leadership team: medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending