Refurbishment Manager

What You'll Do

• Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business
• Manage resource scheduling and allocation, implement and adhere to work standards, and understand and own every aspect of the team’s performance
• Drive continuous improvements to facilitate exceptional team output and customer service
• Forecast and surpass goals and objectives for the site through regular audits of shop operations
• Take ownership and create a culture of accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
• Provide regular coaching and feedback and have a deep knowledge of your team’s strengths and opportunities
• Lead change and inspire your team every day
• Perform other related duties as assigned by Regional Collision Manager

What You'll Bring

• 5-8 years of management experience in the collision industry or relevant roles in manufacturing, automotive, or customer service, in addition to 3-5 years vendor management expertise
• Bachelor’s Degree, relevant Certificate from a Vocational School in Collision Repair, or equivalent experience
• Experience in effectively leading diverse field, technical repair, or manufacturing teams in a technology-driven environment
• Read and comprehend automotive repair procedures, with in-depth knowledge of methods, techniques, parts, tools, and materials used in collision repair; ability to run processes using Six Sigma or Toyota Lean
• Possess excellent written and verbal communication skills and the ability to influence teams to achieve business targets
• Follow instructions meticulously, showcasing attention to detail in tasks and responsibilities; capable of self-management in limited supervision environments
• Valid driver's license preferred

Benefits

• Competitive pay
• Medical plans with $0 payroll deduction
• Fertility, adoption, and surrogacy benefits
• Dental and vision plans with $0 paycheck contribution
• Health Savings Account (HSA) Contribution
• Company-paid (Health Savings Accounts) HSA
• Flexible Spending Accounts (FSAs)
• 401(k) with employer match
• Employee Stock Purchase Plans
• Other financial benefits
• Basic Life, AD&D, Short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Commuter benefits
• Employee discounts and perks program
• Tesla Babies program