Refurbishment Engineer

About the role

The Product Services Engineer at Westcoast will assess, test, clean, and repackaged a wide range of items from various returns channels. This can vary from sound products, machinery, cleaning to IT products.

Responsibilities

• Assessing, cleaning, and returning to saleable condition a wide variety of returns.
• Ensuring data and customer information security.
• Check in of deliveries to ensure all goods stated have been received.
• Liaise with the overall Andover operation to ensure end to end efficiency.
• Stock management.
• Engage and build relationships with Westcoast key stakeholders in Goods In, Dispatch and VAS.

Requirements

• Strong communication and interpersonal skills.
• A strong and disciplined attitude to work.
• Good grammatical and numerical skills.
• A proven history of Diagnostics and assembly of various IT and electronics devices.
• A good knowledge of Information Security Deletion Principles, Standards, and software.
• Previous Experience with Aiken Workbench or similar Diagnostic Packages.
• Good knowledge of Word, Excel, and mail packages.
• Training on MHE would be Beneficial.
• Ability to maintain focus for long periods of time.
• Always Delivering consistency.

Qualifications

Commensurate with experience.

Skills

• Strong communication and interpersonal skills.
• A strong and disciplined attitude to work.
• Good grammatical and numerical skills.
• A proven history of Diagnostics and assembly of various IT and electronics devices.
• A good knowledge of Information Security Deletion Principles, Standards, and software.
• Previous Experience with Aiken Workbench or similar Diagnostic Packages.
• Good knowledge of Word, Excel, and mail packages.
• Training on MHE would be Beneficial.
• Ability to maintain focus for long periods of time.
• Always Delivering consistency.

Benefits

• 25 days of holiday.
• Employee referral bonuses.
• Perks and discounts.
• (Theale only – New fully equipped gym available 24/7).
• Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.
• Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.

Pay

TBD

Schedule

TBD