Refund Clerk/Cashier

Duties

• Determines reimbursement to patients and/or insurance companies for over payments to the Hospital.
• Verifies insurance company benefits and patient payments.

Requirements

• High School or equivalent
• 1-2 years of clerical experience in a healthcare setting, including insurance billing
• Proficiency with bookkeeping principles
• Working knowledge of medical insurance billing and patient accounts
• Excellent customer service telephone, and verbal communication skills
• Above average attention to detail
• Ability to form effective working relationships with employees, management, insurance company contacts, etc.
• Ability to read, write and follow verbal and written instructions
• Ability to handle of various office reports, notebooks, files or file folders on a daily basis
• Occasional use of year-to-date/cumulative type reports requiring light duty lifting of approximately 15-20 pounds
• Manual dexterity and visual acuity necessary to review patient accounts and billing
• Visual acuity also necessary for filing and proofing documents
• Ability to sit for prolonged periods of time
• Verbal communications and hearing ability to communicate with a multitude of customers
• Ability to meet attendance requirements of the job

Qualifications

• Equal Opportunity Employer