Refrigeration Service Technician

Why you'll love it here!

Competitive compensation
Portal to portal pay
Overtime opportunities
Company vehicle
Company credit card for all travel expenses
Company cell phone
Medical, dental, vision benefits from Day One!
401(k) with company match
Paid time off and holidays
Ongoing technical training and certification support
CFESP prep programs, hands-on manufactures training
Tuition reimbursement for additional certifications
Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

Position Summary

The Service Technician reports to the Service Manager
Located in Pittsburgh, PA
Field Based - Full Time
Travel up to 25% required
On Call rotation nights and weekends

Essential Functions & Key Responsibilities

• Diagnose and repair commercial refrigeration systems (reach-in coolers/freezers, walk-ins, blast chillers, ice machines, prep tables, display cases, etc.)
• Perform start-up of refrigeration equipment in restaurants, healthcare, education, hospitality, and institutional foodservice environments
• Troubleshoot electrical, mechanical, and refrigerant system issues
• Conduct preventative maintenance to ensure optimal equipment performance and longevity
• Handle refrigerants in compliance with EPA and environmental regulations
• Maintain accurate service documentation, parts usage, and customer records
• Communicate clearly with customers regarding repair status, timelines, and recommendations
• Collaborate with dispatch, parts, and technical support teams to ensure timely resolution
• Maintain service vehicle inventory and tools
• Follow all safety procedures and company standards

Required Qualifications

• 1-2+ years of experience servicing commercial refrigeration systems
• Experience in commercial foodservice equipment
• EPA certifications of Level 1 & 2 minimum; universal preferred.
• Strong understanding of refrigeration cycles, controls, and electrical systems
• Experience with common brands of commercial refrigeration equipment
• Valid driver’s license with acceptable driving record
• Ability to lift 75+ pounds and work in confined or high-temperature environments
• Strong problem-solving skills and independent work ethic

Preferred Qualifications

• CFESA certification
• Basic hot-side equipment knowledge (a plus)

Core Competencies

• Technical troubleshooting excellence
• Customer-first mindset
• Accountability and ownership
• Time management and prioritization
• Safety and compliance awareness
• Team collaboration

Pay & Benefits

Compensation includes the posted hourly pay range.
Additional compensation opportunities, including overtime pay, incentives, or bonuses, may apply where applicable.
Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related factors.
In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc.

Equal Employment Opportunity

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.